IT Infra Project Manager - Charlotte NC

Responsibilities :

Drive project management decisions, governance, and long-term vision.

Analyze divisional business requirements and translate these into technical deliverables organized as Executive Milestones (In / Out of Scope).

Develop expert 'As Is' knowledge of platform systems and help define 'To Be' system solutions and flows (e.g., must understand before planning).

Understand infrastructure requirements and deployment of solutions for OnPrem and Cloud Computing service models (IaaS, PaaS, SaaS).

Analyze data to identify key insights and apply them to the business; quantitative and qualitative analysis.

Present both strategic and tactical vision to the team and management for both big-picture planning and day-to-day management of project goal.

Align and unify all stakeholders including senior leadership to a shared vision and a common focus.

Analyze and communicate technology recommendations to business stakeholders.

Create and maintain project plans and schedules.

Ensure coordination of teams to drive timely completion of deliverables of large projects.

Manage project budgets and financials, including resource allocations supporting a project's schedule.

Provide a concise and summarized project status (example : one page RAG, RAID, KPI, Assessment, Next Steps).

Define and provide KPI's and metrics for assigned projects.

Interact closely with stakeholders and vendors and provide communications to executive management.

Operationally troubleshoot or lead the troubleshooting of complex issues.

Proactively ensure compliance (processes, standards, methodology) with expected quality.

Responsible for project-related organizational change management including communications, training, and adoption.

General understanding of infrastructure requirements to deploy solutions for storage, middleware, DB, voice specifics (call / contact centers), and network (routers, switches, firewalls, load balancing, WAF).

Definition, implementation, and adoption of processes.

Qualifications :

• Experience managing merger and acquisition infrastructure and application integration or divestiture projects preferred.
• Project Management Professional and / or Certified Scrum Master preferred.
• Experience managing requirements for multiple large, complex, and cross functional projects. Emphasis on systems, technologies, business process redesign, and knowledge of technical environments.
• Experience producing detailed project plans and resource requirements.
• Exceptional verbal and written communication skills must be comfortable speaking and writing interacting with C-level audiences, as well as technical and non-technical audiences.
• Excellent communication, interpersonal, organizational, and negotiation skills.
• Proven ability to write business requirements, including user stories, use case development and work-flow documentation.
• Product and project management skills; business judgment, including ability to balance resources, evaluate and address risks, and concisely articulate where trade-off decisions are to be made.
• Strong orientation to user-base, including ability to understand needs and apply this knowledge to product enhancements, online user experience, and communication content (internal and external).
• High attention to detail and the ability to see things through from concept to implementation.
• Knowledge and experience in Microsoft Office tools including Outlook, Word, Excel, PowerPoint, Visio, One Note, Teams, and SharePoint Online.
• Understanding of Microsoft's ecosystem, M365, and cloud apps.
• Strong leadership to establish partnerships to break organizational gaps.
• Ability to make decisions with minimal input required.
• Ability to influence others without a direct line of reporting.