What are the responsibilities and job description for the IT Specialist position at Infracore?
Job Description
Job Description
About Us
INFRACORE is growing and seeking an IT Specialist to join our elite team of IT professionals.
Founded in 2003, INFRACORE delivers high-touch, end-to-end IT infrastructure support, systems management, network design and security, desktop support, and strategic guidance for mid-sized, technology-driven companies.
We foster an employee-centered culture by prioritizing collaboration, training, and professional development. Our core valuesIntegrity, Commitment, and Trustguide everything we do.
Key Responsibilities
- Support enterprise IT initiatives and critical business projects.
- Collaborate with front-line service staff to resolve escalated service desk issues and interface with clients.
- Administer back-end IT systems and take ownership of key infrastructure maintenance.
- Maintain client backup and monitoring systems under IT Manager / Director guidance :
- Perform scheduled maintenance, including hypervisor and cloud server updates (AWS, Azure).
- Conduct test restores, document issues, and ensure backup integrity.
- Configure system monitoring and alerts to preempt potential failures.
- Identify and resolve documentation gaps related to IT processes, configurations, and diagrams.
- Modify and enhance PowerShell scripts to improve automation and efficiency.
- Recommend and implement process improvements to streamline IT operations.
- Manage Active Directory users, groups, and GPOs.
- Administer at least two components of the Microsoft 365 ecosystem (Exchange Online, Teams, SharePoint, OneDrive).
- Oversee a small (
- Manage enterprise backup solutions (Veeam, Azure Backup), including job configuration, monitoring, troubleshooting, and test restores.
- Implement cybersecurity measures (MFA, SSL certificates, encryption, PKI).
- Mentor and train team members as needed.
Required Qualifications
Preferred Qualifications
Benefits & Perks
INFRACORE LLC is an equal-opportunity employer.
