What are the responsibilities and job description for the Medical Front Office Coordinator position at Infusion Services & Specialty Pharmacy?
Responsibilities:
- Manage and oversee the daily operations of the front office
- Greet and assist visitors, patients, and clients in a professional and friendly manner
- Answer phone calls and direct them to the appropriate staff members
- Provide excellent customer service and address any inquiries or concerns
- Schedule appointments and maintain appointment calendars
- Transcribe and type medical documents, correspondence, and reports
- Utilize Microsoft Office suite (Word, Excel) to manage emails, documents, and calendars
- Assists with patient scheduling, planning and coordination
- Assists with insurance verification and authorizations
- Assists with follow-up on unpaid claims
- Assists in the generation of invoices and superbills
- File and maintain records, both physical and electronic
- Proofread documents for accuracy and completeness
- Serve as a liaison between patients/clients and medical staff
Skills:
- Excellent phone etiquette with strong communication skills
- Exceptional customer service skills with the ability to handle difficult situations professionally
- Experience working in a medical office or healthcare setting preferred
- Proficient in transcribing and typing medical documents accurately
- Knowledge of event planning principles and practices
- Strong organizational skills with the ability to file and maintain records effectively
- Attention to detail for proofreading documents for errors or inconsistencies
- Ability to multitask and prioritize tasks effectively
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: $13.00 - $15.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Experience:
- Medical receptionist: 2 years (Preferred)
Location:
- Mansfield, TX 76063 (Preferred)
Ability to Commute:
- Mansfield, TX 76063 (Required)
Work Location: In person
Salary : $13 - $15