Quality Control Technician

InfuSystem is a growing healthcare service provider, specializing in infusion pumps and wound care devices, their related supplies, and services for patients in hospitals, clinics, ambulatory surgery centers, and other major service centers. We provide direct payer rentals, device and consumable sales, and biomedical services and repair, serving all 50 states and Canada. Headquartered in Rochester Hills, Michigan, we have Centers of Excellence in Kansas, California, Massachusetts, Texas and Ontario, Canada.

As a leader in our field, our mission is to provide medical device services to patients and medical practices, including a 24‐hour clinical support hotline. Our team effort provides product management and clinical support to enhance the lives of our patients and the communities we serve. Service is always our highest priority; keeping the patients’ health & safety at the center of everything we do.

SUMMARY:

The Quality Control (QC) Technician is responsible for carrying out established inspection processes in order to ensure conformity of Medical Devices post servicing for the release for use.     

 IN THIS ROLE, THE IDEAL CANDIDATE WILL:

• Test and inspect finished product prior to release.
• Ensure timely inspection of devices are completed to meet daily and weekly orders.
• Review work order of services performed to ensure accuracy and completeness.
• Utilize InfuSystem’s internal application to document results of inspection for each device.
• Knowledge of tools and gauges used in testing of the medical devices.
• Accurately follow established process and procedures to inspect, test and release product.
• Remain flexible, open, and eager to learn/teach fellow employees.
• Provide feedback to Supervisor regarding any trends in failures identified during inspection for development of continual improvement efforts.
• Understand and execute principals of 5S workplace organization.
• Understand and execute good documentation practices.
• Performs other related duties as required.

 SUPERVISORY RESPONSIBILITIES:           

This position has no supervisory responsibilities.

 THE IDEAL CANDIDATE WILL HAVE THE FOLLOWING QUALIFICATIONS:

• High School diploma or general education degree (GED) with and a minimum of two years related experience and/or combination of education and experience in quality.
• Knowledgeable of Quality Management Systems. (Preferred)
• This position requires exceptional verbal and communication skills as well as strong organizational skills.
• Ability to read and comprehend documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Ability to add, subtract, and match numbers.
• Knowledge of Computerized Maintenance Software and Microsoft Office Suite to include word, excel, and outlook.

PERSONAL AND PROFESSIONAL ATTRIBUTES:

The ideal candidate must be a rigorous analytical thinker and problem solver with the following professional attributes:

• Strong work ethic
• Sound judgment
• Proven written and verbal communication skills
• Natural curiosity to pursue issues and increase expertise
• Pursue and design innovative analytical performance metrics
• The courage to promote and defend ideas and analyses
• Passionate about InfuSystem and serving customers and patients
• Strives to make an impact on improving our business processes and results
• Exemplary honesty and integrity
• Ability to collaborate effectively and work selflessly as part of a team

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk; climb or balance and stoop, kneel, crouch, or crawl. The employee is occasionally required to stand. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to extreme cold and extreme heat.  The noise level in the work environment is usually moderate.

COMPREHENSIVE BENEFIT PACKAGE:

At InfuSystem, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer perks and programs that help you grow in your career and make InfuSystem a great place to work!   

 Health plan options that include an employer contribution

• Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• Dental and Vision premiums covered by InfuSystem
• 401(k) with a specified Company Match
• Life Insurance, STD & LTD
• Employee Stock Purchase Program
• Tuition Assistance
• Generous Paid Time Off plan
• Paid Parental Leave
• Employee Assistance Program
• Competitive Pay
• Direct Deposit
• Employee Referral Bonus