Go to Market - Launch Manager

WELCOME TO INGENICO

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.

With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

ABOUT THE ROLE & TEAM

As a Go to Market – Launch Manager you will play a critical role in executing a successful go-to-market strategy. You will be responsible for defining clear, measurable launch goals and strategies while developing comprehensive plans that outline every necessary step. This includes ensuring readiness across all organizational functions—sales, marketing, product, and customer support—so that each team is fully prepared for a seamless launch. A key focus is tracking and communicating progress across stakeholders, maintaining alignment, and addressing challenges as they arise. Additionally, this pillar leads cross-functional collaboration to drive market success, ensuring products not only launch effectively but also gain traction. Training programs are designed and delivered to empower sales teams to articulate the product’s value rather than just its features, fostering long-term customer engagement.

Our Go to Market – Launch Manager works closely with: Sales, GTM Customer Lead, Marketing, GTM Strategy and Product Management.

WHAT YOU’LL DO

Go-to-Market Execution

• Manage all elements of the global product launch process including value proposition articulation, development and execution of go-to-market plans and internal organizational readiness.
• Work with operational stakeholders to drive detail plans as appropriate.
• Create and maintain detailed project timelines for new product launches and customer introductions from concept to sales-readiness, ensuring milestones are met, including inputs, timelines and key deliverables from cross-functional stakeholders, managing multiple launches at the same time.
• Work closely with product development, marketing, support, sales, GTM customer lead and supply chain teams to establish and adjust timelines, ensuring alignment with overall business objectives.
• Work with stakeholders to develop sales training and any additional materials and information necessary to aid the sales teams in effectively selling new products to prospective and existing customers
• Coordinate and facilitate weekly cross-functional meetings, providing project updates and guiding teams through next steps.
• Oversee all aspects of product launch, from pre-launch marketing efforts to post-launch support.
• Monitor and proactively with product managers to identify development risks, suggesting appropriate action plans to mitigate potential delays.
• Contribute to a collaborative, accountable, and continuous improvement culture within the GTM team.

ABOUT YOUR SKILLS

• Proven experience in complex portfolio, program, and project implementations.
• Strong grasp of B2B sales and commercial processes.
• Ability to navigate ambiguous environments and collaborate for common outcomes.
• Experience leading diverse, cross-functional, global teams.
• Superior communication skills with ability to engage both technical and non-technical stakeholders.
• Adaptable, analytical, and solution-oriented with a keen attention to detail.
• Autonomous, proactive, and self-driven with strong organizational skills.
• Analytical problem-solving abilities.
• Demonstrated leadership with a flair for innovation.
• Effective collaboration across varied cultures and geographies.
• Agile and decisive with a client-centric approach.

AAP/EEO Statement:

lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.