Demo

Assistant Manager, New Market Launch

Rivian
Atlanta, GA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 3/27/2025
About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Role Summary

As a New Market Launch Assistant Manager, you will play a key role in developing and managing a high-performing team to successfully execute targeted projects and market launches. You will focus on coaching and training team members, ensuring smooth workflows, and supporting the execution of launch events. This role requires strong leadership skills, attention to detail, and the ability to manage multiple priorities while fostering a collaborative and growth-focused team environment.

Responsibilities

Team Development & Leadership:

  • Lead, mentor, and develop a team of Launch Specialists, providing coaching and hands-on support.
  • Foster a team culture focused on growth, collaboration, and continuous learning.
  • Identify skill gaps and provide training opportunities to enhance team capabilities.
  • Set clear goals and expectations, ensuring each team member understands their role in launch execution.
  • Act as the primary point of contact for team concerns, providing guidance and resolving challenges proactively.

Project & Launch Execution

  • Oversee small-scale projects and market launches, ensuring all tasks are completed efficiently and meet company standards.
  • Coordinate and track project timelines, deliverables, and resource allocation.
  • Work closely with specialists to execute site readiness, event setup, and operational tasks.
  • Ensure that all Standard Operating Procedures (SOPs) are followed and updated as needed.

Operational Support & Process Improvement

  • Observe and refine team workflows to improve efficiency and accuracy.
  • Work with cross-functional teams to ensure proper setup, scheduling, and execution of launch-related tasks.
  • Provide feedback on operational processes and recommend improvements to leadership.
  • Monitor performance metrics to track project success and team development progress.

Customer-Focused Team Support

  • Ensure that team members are trained to deliver an exceptional customer experience.
  • Oversee documentation and field inquiries during launches.
  • Assist in troubleshooting field concerns and ensuring a smooth handover process.

Qualifications

  • 5 years of leadership in operations, project management, and new site launches.
  • Passion for team development, coaching, and training.
  • Strong organizational and small-scale project management skills.
  • Ability to multitask and prioritize in a fast-paced environment.
  • Effective communicator and problem solver with a customer-focused mindset.
  • Experience working cross-functionally with operations, logistics, or retail teams.
  • Ability to travel up to 75% of the time and support customers on nights and weekends, as well as travel overnight

Pay Disclosure

Salary Range California and Maryland Based Applicants: $70,000-$85,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Salary Range Illinois Based Applicants: $64,000-$77,000 (actual compensation will be determined based on experience, location, and other factors permitted by law).

Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Part-Time employee coverage is effective the first of the month following 90 days of employment.

Equal Opportunity

Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com .

Candidate Data Privacy

Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes (“Candidate Personal Data”). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.

Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian’s service providers, including providers of background checks, staffing services, and cloud services.

Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.

Please note that we are currently not accepting applications from third party application services.

Salary : $64,000 - $85,000

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