Supplier Quality

• Partner with Quality Technicians and plant level Warranty Administration.
• Responsible for driving improvement of First Pass-Yield data, supplier score cards, warranty trends, and other key quality metrics. Partners with Operations , Purchasing, Engineering, and Customer Service Teams to initiate corrective actions for key quality metrics as required.
• Responsible for key processes like 4D/8D, SCAR, CAPA, etc. to support Customer Satisfaction and improve Supplier performance.
• Understands customer needs and requirements to develop effective quality control processes.
• Works with outside vendors to develop or improve manufacturing processes for purchased components.
• Actively participates in Kaizen Events and other Lean activities to improve quality and drive out waste / cost from the manufacturing processes.
• Ensures quality compliance for vendor changes, PPAP submissions, and First Article Inspections.
• Responsible for maintaining gage and equipment calibration and all appropriate records and documentation and certifications.
• Assists Manufacturing Engineering with troubleshooting and resolving quality related production problems.
• Collaborates closely with Customer Service and Operations team to resolve customer/ production issues regarding legacy and new products.
• Participates in plant compliance to ISO-9001 and/or ISO-14000 Quality System standard. Coordinates ISO visits with necessary staff and manages any corrective actions that occur as a result of external audits.
• Uses advanced Quality Assurance techniques (FMEA, CMM Inspection, GD&T, Gage R&R Studies, Process Capability Studies, Six Sigma, statistical quality/process control methods, etc.) to proactively manage product quality.

• Bachelor's degree in related field (Mechanical/ Industrial Engineering or Engineering Management preferred). Must have good mechanical aptitude of general machinery.
• 8 years of quality assurance experience preferably in a machining/assembly facility with 5 years of experience in Quality Assurance programs.
• Experience in supporting audits
• Previous Manufacturing / Quality Engineering experience in a machining manufacturing environment utilizing Lean / Six Sigma techniques.
• In depth understanding of quality control procedures and relevant standards.
• Previous experience in SAP or other ERP type systems is preferred.
• Superior analytical and problem-solving skills.
• Excellent communication, project management and organizational skills. Must be capable to work in a fast paced, creative, results-oriented atmosphere.
• Advanced computer skills (Microsoft Suite, as well as relevant CMM software and SPC software)

• Leads Authentically - Demonstrates a poised and calm demeanor that reassures others, commands respect, acts with humility and respect for others, and advocates for the organization.
• Project Management - Demonstrated experience in project management including organizing tasks and managing time to complete simultaneous multiple assignments within deadline and budget.
• Decisive and Results Oriented - Makes timely decisions, applying critical thinking, creativity, and sound judgment. Uses rigorous logic and methods to solve complex problems with effective solutions. Able to explain rationale in a clear, understandable manner that resonates well with others. Delivers on commitments.
• Customer Focused - is dedicated to meeting the expectations of internal and external customers.

• This position will be onsite with up to 10% travel based on client and manager needs.

Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.?

Job Title: Inside Sales Application Engineer
Location: Ivyland, PA (On-site)

About Us
Imagine a company with technology leadership of over 160 years, yet it operates with the energy of a startup. Ingersoll Rand has dedicated itself to Making Life Better for its employees, customers, shareholders, and planets. We produce innovative and mission-critical flow creation and life science technologies - from compressors to precision handling of liquids, gasses, and powers - to increase industrial productivity, efficiency, and sustainability. Supported by over 80 brands, our products are used in various end-markets including life sciences, food and beverage, clean energy, industrial manufacturing , infrastructure, and more. Across the globe, we're driving growth with an entrepreneurial spirit and ownership mindset. Learn more at irco.com and join us to own your future.

Job Overview:
We are currently seeking an organized and collaborative individual to join our team. This role will be responsible for supporting quotes and order management of configured and engineered product orders for our mission-critical pump technologies in a manufacturing facility. An Application Engineer works with a team to ensure the efficient and accurate pre-sale and post-sale support activities for industrial products serving the water treatment, oil/gas, and/or petrochemical industries while adhering to safety and quality standards. The ideal candidate is a problem solver, communicative, adaptable and can meet deadlines and prioritize multiple projects.

Responsibilities:

Application Engineering

• Respond to customer inquiries for pump technology product selection, pricing and application support for standard, configured and engineered- to-order products
• Prepare and submit quotations and technical bid documents utilizing a variety of product selection tools, internal ERP system and technical resources
• Review RFQ's, specifications and provide application engineering expertise in special applications (i.e. conceptual design of special configurations, evaluation of existing designs, basic modification of existing designs, etc.)
• Provide technical and commercial support to Regional Sales Managers, channel partners, and end users
• Provide project management for orders requiring special designs, documentation, testing and inspection from order receipt through customer acceptance

• Coordinate with internal departments and outside suppliers for quoting and project management purposes
• Represent the company in customer meetings and coordinate commercial and technical negotiations as needed
• Assist with aftermarket application support, spare parts selection and troubleshooting

• Participate in training programs to improve engineering skills and product knowledge
• Attend monthly EHS trainings
• Follow all policies and procedures (i.e. report on time and ready to work - Start/Lunch/Breaks

• Provide technical support for evaluation of customer warranty issues
• Participate in engineering and quality discussions

• Follow all safety guidelines, including wearing appropriate personal protective equipment (PPE)
• Report any safety hazards or incidents to supervisors promptly

• Maintain a clean and organized work area
• Follow 5S principles (Sort, Set in order, Shine, Standardize, Sustain)

• Bachelor's degree in engineering, required
• 3 years of quoting and/or project management experience
• Ability to troubleshoot and support customer's requests
• Ability to work independently and in a team environment
• Proficient computer skills (i.e. log on credentials (SSO), JD Edwards, and Microsoft Outlook, Word, and Excel)

• Communication
• Efficiency
• Productivity
• Troubleshooting
• Project Management
• Analytical

• Experience with industrial products in municipal water treatment, oil/gas, and/or petrochemical industries preferred
• Experience with metering pump technologies, a plus

• Fully site based
• Climate controlled manufacturing plant
• Protective eyewear and footwear required

Pay Range
The pay range for this role is $72,000 - $90,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.

What We Offer
At Ingersoll Rand, we embrace a culture of personal ownership - taking responsibility for our company, our communities, and our environment, as well as our individual health and well-being. Our comprehensive benefits package is designed to empower you with the tools and support necessary to take charge of your health, ensuring that together, we can continue to make life better. Our range of benefits includes health care options like medical and prescription plans, dental and vision coverage, as well as wellness programs. Additionally, we provide life insurance, a robust 401(k) plan, paid time off, and even an employee stock grant, among other offerings. These benefits are our commitment to you, so you can be your best at work and beyond.

Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40 respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit www.IRCO.com .