What are the responsibilities and job description for the Service Delivery Manager position at Ingles Markets?
About Ingles Markets
We are a leading retail company with a strong commitment to customer service. As a Customer Service Manager, you will play a key role in ensuring that our customers receive the best possible experience.
Job Summary
This is an exciting opportunity to join our team and lead our customer service efforts. The successful candidate will have experience in managing customer service teams and developing policies and procedures to drive results.
Main Responsibilities:
- Lead and manage customer service teams
- Develop and implement customer service policies and procedures
- Monitor and improve customer satisfaction levels
Career Growth Opportunities
We offer a range of career growth opportunities, including training and development programs. Our goal is to support the growth and success of our employees, and we are committed to creating a positive and inclusive work environment.