What are the responsibilities and job description for the ITIL Lead-ONSITE position at Inherent Technologies?
Job Details
Job Title: ITIL Lead
Location: Providence, Rhode Island
Duration: 12 Month
JD:
Assess current ITSM processes and identify gaps; specifically has good knowledge on 34 processes as per ITIL Version 4.
Develop and implement new ITSM processes adhering to ITIL standards.
Collaborate with Customer stakeholders to ensure process alignment with business goals.
Provide guidance and training on ITSM best practices, Monitor and report on the effectiveness of ITSM processes.
Ensure compliance with industry standards and regulatory requirements; should have implemented ITIL V4 in at least one Engagement end to end.
Facilitate continuous improvement initiatives within ITSM.
Rohit Chauhan
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