What are the responsibilities and job description for the Tour and Admissions Coordinator position at INIC Preschool | Quattro Enterprises?
The Tours & Admissions Coordinator is responsible for managing the tours and the admissions process for both INIC Preschool locations, ensuring a welcoming and seamless experience for prospective families. This role involves guiding families through the enrollment process, maintaining strong follow-up communication, and working closely with school directors to manage classroom assignments and parent inquiries.
Tours & Enrollment Process
Conduct tours of school buildings and playground areas, showcasing the school’s environment and programs.- Ensure tours are confirmed, families receive crucial information, and the experience is well-prepared.
- Engage prospective families by answering questions, addressing concerns, and highlighting the school’s unique offerings.
- Lead families through the admissions process, ensuring a smooth transition from inquiry to enrollment.
Prospective Family Management
Handle intake calls and emails inquiries from families interested in enrollment.- Convert inquiries into scheduled tours through phone and email follow-ups.
- Follow up with families post-tour to encourage enrollment and answer any additional questions.
- Track and manage tour conversion rates, ensuring high engagement and enrollment success.
Waitlist & Classroom Assignments
Manage and maintain the waitlist process, keeping it up to date and ensuring timely communication with families.- Collaborate with school directors to assign students to classrooms based on availability and family preferences.
- Assist in coordinating admissions timelines and classroom transitions.
REQUIREMENTS
- Proficiency in Mac and Microsoft Office Suite (Word, Excel, Outlook)
- Experience using Google Drive/iCloud for document organization and collaboration
- Strong data entry skills with the ability to accurately input and manage information in admissions platforms
- Strong communication and interpersonal skills
- Ability to engage families and create a welcoming atmosphere
- Detail-oriented with excellent follow-up and organizational skills
- Experience in customer service, admissions, or sales is a plus
- Bilingual (Spanish & English) preferred
The International Immersion Center (INIC) Preschool is an Austin Spanish immersion preschool with experienced, positive teachers and challenging curriculum that accommodates the unique learning style of every child.