What are the responsibilities and job description for the Medical Front Desk Coordinator- Southside position at Injury Care Centers?
**** do not apply if you do not have these qualifications***
Opening for the Southside office.
Hours:
Monday-Friday
Routing Open/Close Schedule. Every other week you would work:
8 AM- 5 PM then 10 AM to 6:30 PM
Address:
9191 RG Skinner Pkwy, Suite 201
Jacksonville, FL 32256
We are looking for a well-spoken and motivated Medical Front Office person to be responsible for scheduling multiple healthcare providers, answering phones, scheduling and maintaining a daily patient flow in a busy personal injury practice (PIP).
Duties:
- Processing Personal Injury Protection (PIP) car insurance for patients.
- Maintain and supervise multiple provider’s schedules (Chiropractor, APRNs, and a Medical Doctor).
- Great google sheet/spreadsheets skills are essential. This job is heavy in data entry, reporting, and analyzing patient numbers to increase revenue.
- Accounting experience is highly preferred.
- Greet incoming patients and schedule or reschedule their medical or therapy appointments.
- Handle referrals generated by the providers via email to the correct department.
- Provide impeccable patient service and problem resolution.
- Maintain, monitor and generate front desk reports: Monthly, weekly and daily.
- Direct calls to other departments and relay necessary messages to staff.
- Collect patient personal data and insurance information.
- This job work hours are as follows: Routing Open/Close Schedule. Every other week you would work:
8 AM- 5 PM then 10 AM to 6:30 PM
Qualifications:
- Prior healthcare front desk or back-office experience.
- Ability to consistently deliver excellent service with a patient-care focus
- Excellent communications skills, both verbally and in writing
- Computer proficiency
- High School Diploma or equivalent
- Must have reliable transportation
We are willing to give 1-5 days of paid training and observation prior to employment if prefer or a "paid working interview" to ensure it's a mutual good fit.
Job Type: Part-time
Pay: $14.00 - $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
Application Question(s):
- How many years of experience do you have processing Personal Injury Protection (PIP) car insurance claims?
Experience:
- Accounting: 1 year (Required)
- google sheets/excel spreadsheets: 1 year (Required)
- Medical scheduling: 1 year (Required)
Ability to Relocate:
- Jacksonville, FL 32256: Relocate before starting work (Required)
Work Location: In person
Salary : $14 - $15