What are the responsibilities and job description for the Cloud Engineer position at Inktel Contact Center?
About Us :
Join a small, agile, and dynamic technology team where you’ll work alongside motivated individuals who wear multiple hats to keep our systems running seamlessly. We operate at a fast pace and seek innovative solutions to meet evolving technical challenges. Our environment encourages initiative and collaboration as we tackle complex issues in cloud, containerization, and configuration management.
Role Overview :
As a Cloud Engineer, you will be responsible for developing, optimizing, and securing our infrastructure and processes, utilizing technologies such as Microsoft Azure, AWS, Docker, Chef, and Linux (CentOS and Redhat). You’ll work across all aspects of our systems, supporting a lean team with a “hands-on” approach to troubleshooting, scaling, and automating our cloud-based systems.
Key Responsibilities :
- Architect and Implement :
Is this the next step in your career Find out if you are the right candidate by reading through the complete overview below.
Design, deploy, and manage scalable, secure, and high-performing cloud infrastructure on AWS and Azure.
Automate infrastructure provisioning and management using tools like Terraform, CloudFormation, or equivalent.
Optimize cloud resources for cost-efficiency, performance, and reliability.
Ensure the availability and performance of cloud platforms through monitoring, logging, and incident response.
Provide guidance and mentorship to team members to develop their cloud expertise.
Create and deliver training sessions, workshops, and documentation on cloud best practices.
Work closely with DevOps, security, and application development teams to align infrastructure with organizational goals.
Collaborate in cross-functional teams to support multi-cloud strategies and hybrid environments.
Ensure adherence to cloud security best practices and compliance standards like SOC 2, HIPAA, or GDPR.
Qualifications :
Nice-to-Haves :
Why Join Us?
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
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