What are the responsibilities and job description for the Community Health Worker - ECM (Hemet) position at Inland Empire Health Plan?
Overview
What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are primarily field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management team (ECM), as well as with the designated HCO medical teams, to ensure high quality and seamless care for Members.
Commitment to Quality: The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Additional Benefits
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more.
- Competitive salary.
- Hybrid schedule.
- CalPERS retirement.
- State of the art fitness center on-site.
- Medical Insurance with Dental and Vision.
- Life, short-term, and long-term disability options
- Career advancement opportunities and professional development.
- Wellness programs that promote a healthy work-life balance.
- Flexible Spending Account – Health Care/Childcare
- CalPERS retirement
- 457(b) option with a contribution match
- Paid life insurance for employees
- Pet care insurance
Key Responsibilities
Qualifications
Education & Requirements
- Two (2) years of experience as a Community Health Worker, Promotora, or Health Navigator, or two (2) years of experience working in community outreach, customer service, or within a medical office, or a Behavioral Health or Substance Use Disorder program required
- High school diploma or GED required
- Has successfully completed an approved Community Health Worker program or will complete within six (6) months of hire
Key Qualifications
- Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points
- Knowledge of the community the CHW will be working in, especially non-professional resources, and their reputation in the community
- Understanding of and sensitivity to mental health conditions and addictive disorders
- Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both
- Understanding of, and a commitment to, high preforming team practices
- Highly skilled interpersonally, with excellent teamwork and relationship skills
- Highly skilled in interpersonal communication, including resolving conflict
- A high degree of skillful decision making and judgement, in an autonomous position, including knowing when to consult with the team, supervisors, and experts
- Able to sufficiently engage members in a variety of settings, including on the phone, at Member’s homes, in hospitals and other settings
- Ability to develop relationships with community members and leaders, including in the faith-based community
- Able to develop effective relationships with team members, despite working primarily in the field
- Minimal physical activity; may include standing and repetitive motion
Start your journey towards a thriving future with IEHP and apply TODAY!
Work Model Location
Telecommute (All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP’s main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership)
Pay Range
USD $25.90 - USD $33.02 /Hr.Salary : $26 - $33
