What are the responsibilities and job description for the Director, Process Improvement Sensei position at Inland Empire Health Plans?
What you can expect!
Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience!
Under the direction of the Chief Operating Officer, the Process Improvement Sensei is responsible for :
- Providing direct management and oversight of the Process Improvement Facilitator Team. This includes direct supervision of personnel as well as coordinating, monitoring, and evaluating the Facilitators’ activities;
- Identifying and implementing best practices and working with all levels of leadership to ensure the implementation and execution of LEAN processes throughout IEHP, leading to the development of a world-class, continuous improvement organization;
- Providing leadership, vision, coordination and functional direction to the leadership team for all elements of introduction, development and sustainability of LEAN operating principles;
- Coaching, mentoring and developing training curricula and materials for fostering and supporting the education and development of leaders, staff, and facilitators on LEAN topics and initiatives;
- Identifying and solving complex change management and organizational problems using LEAN and other continuous improvement techniques and contribute enterprise-wide to the strategy and execution model.
The director understands, embraces, and practices the principles of process improvement and LEAN to reduce waste and variation, and increase value-added activity. The director demonstrates strong leadership impact while collaborating with business and functional leaders to implement and develop improvement strategies.
Commitment to Quality : The IEHP Team is committed to incorporate IEHP’s Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation.
Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
Perks
IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more :
Education & Requirements
Master’s Degree from an accredited institution preferred.
Key Qualifications
Start your journey towards a thriving future with IEHP and apply TODAY !
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