What are the responsibilities and job description for the Resident Care Coordinator position at Inlet Coastal Resorts?
Inlet Coastal Resort, a privately owned premier Assisted Living and Memory Care community in Murrell’s Inlet, seeks a Resident Care Coordinator to coordinate resident care and incorporate wellness in all aspects of our residents' lives through ensuring all dimensions (emotional, sense of purpose, physical, social, intellectual, and spiritual).
Summary of Duties of the Resident Care Coordinator:
The primary responsibility of the Resident Care Coordinator (RCC) is to coordinate care and services provided to residents for all shifts. The RCC serves as a liaison with hospital personnel, physicians, and other health-related service agencies to provide care to residents. This role ensures that all required documentation is performed to meet regulatory requirements and adhere to our policies and procedures.
Essential Functions of the Resident Care Coordinator:
- Completes staffing schedules
- Coordinates move-ons and orients new residents to the community
- Reviews residents' files and coordinates health care needs
- Conducts weekly med cart audits
- Plans and delegates work assignments ensuring effective shift coverage
- Maintains and monitors resident charts
- Supports and participates to ensure a variety of appropriate and personalized activities
- Identifies training needs of med techs/caregivers and monitors time and attendance
- Assists with hiring and training as needed
- Track annual training renewal dates for CPR and medication administration certificates
- Maintains professional demeanor at all times when interacting with residents and families; Uses tactful, diplomatic communication techniques in potentially sensitive or emotionally charged situations.
Non-Essential Functions of the Resident Care Coordinator:
- Assists in developing and implementing residences' marketing plan; Will support and aid the marketing efforts by giving tours and conducting assessments on prospective residents in a timely manner.
- Maintains close communication with the Executive Director regarding resident conditions, changes in condition, problems, potential problems or concerns, incidents, and complaints by residents and/or family members.
- Acts as an ambassador and public relations representative to guests and other visitors.
- Participates in and supports the resident-centered activity program.
- Functions as a team member in sharing responsibilities for the provision of resident care and services.
- Collaborates with associates in other departments to ensure necessary care and services are provided.
- In the absence of the Wellness Director has responsibility for the efficient operation of the community.
- Performs other duties as requested.
Knowledge, Skills, Abilities and Experience
- Minimum certification to administer medications.
- Possess a working knowledge of SC DHEC regulations.
- Minimum of two years experience in senior housing.
- Ability to read, write, and speak in English.
- Experience in an Assisted Living setting is preferred.
- Dementia care experience preferred.
- Must possess a high degree of interpersonal skills and capability of relating to a variety of people and personalities; Considerable initiative, judgment, and leadership skill are also required.
- Must possess strong organizational and time-management skills.
- Must be proficient in Microsoft Office applications.
- Be in good physical health and free of communicable diseases; Lifting, bending, and pushing medication cart about residence is required; Must be able to lift 40 pounds.
- A valid driver's license is required for this position and completion of drug testing and criminal background check upon hire and upon request of supervisor.
- This position requires a flexible work schedule, including days, evenings, weekends, and holidays.
We are an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability, or veteran status.
Salary : $18 - $21