What are the responsibilities and job description for the Front Desk Associate position at Inn At Arch Rock?
Job Summary
We are seeking a professional and courteous Front Desk Agent to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.
Duties
- Greet guests upon arrival and check them into their rooms
- Handle guest inquiries and provide information about hotel services
- Assist guests with check-out process and payment procedures
- Manage reservations and room assignments efficiently
- Address guest concerns and resolve issues promptly
- Maintain a clean and organized front desk area
- Collaborate with other hotel staff to ensure guest satisfaction
Qualifications
- Previous experience in a hotel or resort setting preferred
- Excellent phone etiquette and strong guest relations skills
- Proficiency in customer service principles
- Knowledge of hospitality management practices
- Ability to multitask
- Familiarity with front desk operations and guest services
Join our team as a Front Desk Agent and be part of creating memorable experiences for our guests!
Job Type: Part-time
Pay: $17.00 per hour
Expected hours: 16 – 24 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Weekends as needed
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Depoe Bay, OR 97341 (Required)
Ability to Relocate:
- Depoe Bay, OR 97341: Relocate before starting work (Required)
Work Location: In person
Salary : $17