EpicCare Inpatient LTC Analyst

Job ID: NC-760496

Hybrid/Local EpicCare Inpatient/LTC Analyst (Certified) with Behavioral Health, Secure Chat/Rover/Case Management, Behavioral Health, MyChart Bedside, Epic Monitor, billing experience

Location: Raleigh, NC (NCDHHS-AM)
Duration: 3 Months
Position: 1(1)
ONLY EPIC-CERTIFIED CANDIDATES WILL BE CONSIDERED.

Skills:
Certified by Epic in EpicCare Inpatient Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care apps Required
Epic Certification in Behavioral Health Highly desired
Epic implementation and operations support experience Required 8 Years
Health IT experience Required 8 Years
Familiarity with Epic tools: Clinical Case Management, Rover, MyChart Bedside, Behavioral Health, and Epic Monitor Required 5 Years
Knowledge of clinical workflows Required 8 Years
Knowledge of the unique clinical & regulatory requirements for behavioral health settings and how these interact with other departments/service areas Required 5 Years
Knowledge of typical billing workflows Required 5 Years
Working knowledge in application development and system integration Required 8 Years
Thorough knowledge of assigned data and the use of its systems via developing through test plans/scenarios Required 8 Years
Skilled in enterprise systems and familiarity with best business practices related to systems Required 8 Years
Working knowledge of security protocols for systems utilized Required 8 Years
Working knowledge of the current architecture of systems and information to troubleshoot problems Required 8 Years
Working knowledge of the business functions and system needs of unit to develop working specifications for software application solutions Required 8 Years
Ability to manage timelines, financial resources, and the activities of others to achieve success and to monitor project progress and provide updates Required 8 Years
Experience in the entire development process including specification, workflow analysis, workflow diagrams, data modeling, documentation, and quality Required 8 Years
Coordinate and direct computer systems and application design and development Required 5 Years
Experience in assessing user needs through discussion with customer Required 8 Years
Able to convey technical information to client and promote understanding of relevant issues Required 8 Years
Software quality assurance/testing experience Required 8 Years

Description:
Seeking a Technical Specialist who is an Epic-certified to build the following modules for the new DSOHF EHR: EpicCare Inpatient Clinical Documentation including Secure Chat & Rover, Clinical Case Management & Long-Term Care.

The Technical Specialist will perform Epic Application Coordinator/Analyst functions to build the following Epic modules: Clinical Documentation including Secure Chat & Rover, Clinical Case Management, and Long-Term Care. Behavioral Health certification is a plus. The Technical Specialist will serve as the primary build and support contact for the assigned Epic modules. This position is responsible for coordinating all issues that arise during the project for their application and must become very knowledgeable about the organization s policies, procedures, and business operations.

Key Responsibilities
Serve as the primary support contact for the application s end-users
Work in developing, designing, configuring, scripting, testing, and/or supporting applications for the business, research, and/or instructional functions of clients.
Develop solutions using programming expertise for day-to-day problems to include maintenance, modification, or development of complex inter-related applications/solutions.
Evaluate hardware availability and software requirements
Identify issues that arise in the application and working to resolve them
Guide workflow design, build and test the system, and analyze other technical issues associated with Epic software
Identify and implement requested changes to the system
Serve as a liaison between end users workflow needs and Epic implementation staff
Maintain regular communication with Epic representatives, including participating in weekly project team meetings
Develop an understanding of operational needs to set the direction for the organization s workflows by attending site visits and other integrated sessions
Review the status of projects and issues on an ongoing basis with leadership
Hold weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones