What are the responsibilities and job description for the Technical Service Representative position at INNOSPEC?
Job Details
Innospec Oilfield Chemicals (IOS) is a recognized global provider of chemical solutions and services to the oil and gas industry. Comprised of four product service lines—drilling, completions, production, and midstream—IOS is proud of not only the unique service-oriented business model that we offer to our customers, but also the flexibility to innovate and adapt as the industry changes. Our strong worldwide presence in all major oil and gas basins is a testament to the fierce drive and dedication of our employees that have built such a significant portfolio and presence in a relatively short time. IOS continues to innovate, expand, and remain competitive by challenging conventional thinking intended to improve on processes to reduce costs and the environmental impact while remaining steadfast to working safe.
We realize talented people have many choices, so we strive to create a working environment that encourages, inspires, and rewards employee innovation. We continue to invest in and evolve our competency development programs, competitive compensation plans, health benefits, and work-life programs. IOS is truly the industry leader in providing a variety of career paths for those looking for a unique challenge.
Innospec Oilfield Chemicals is currently looking for a Technical Service Representative to provide technical support to our account managers, clients and other business units in the South Texas and Louisiana area.
- Undertake production system surveys. Problem diagnoses.
- Customer/Site visits to support sales force and enhance presence within existing accounts and to capture new customers to increase sales.
- Chemical selection and application, preparation and presentation of technical recommendations to customers, and chemical selection validation
- Be conversant about in-field petroleum production practices
- Support the region in business development and maintenance of existing accounts
- Support the technical requirements of region sales and management staff
- Network with Technical Representatives within the Company and other areas for best practice skills and product knowledge sharing
- Maintain clear communication with Client Managers, client and other business units for new product development opportunities and other pull-through services
- Ability to effectively communicate company products to operations groups as well as potential and existing customers
- Work with product managers and technical staff for product line maintenance and development
- Maintain business relationships for future services
- Coordinate with the appropriate department head and utilize the internal network for the preparation of technical proposals with the CTS team
Expected Skills to Develop
- Develop and lead programs as directed by technical management to address industry, customer and sales / business initiatives.
- Knowledge for screening all Innospec product lines for the purpose of selecting appropriate application
- Improving and understanding product formulation/troubleshooting. Previous product formulation background preferred
- Ability to perform failure analysis and process hazards analysis making necessary recommendations for adjustments to chemical programs as needed
Role Requirements
- Bachelor’s degree preferred
- 2-3 year's experience
- Exceptional communication skills both verbal and written
