NOC Technician

A client of Innova Solutions is immediately hiring a NOC Technician.

Position type: Full-time - Contract

Duration: 12 Months; potential for extension

Location: San Antonio, Texas 78215

As a NOC Technician, you will:

• Monitor and support corporate and operational computer systems (hardware, software, CPU, file systems)
• Monitor and support network infrastructure, including firewalls
• Monitor and restart file system backups
• Monitor and support problem resolution for batch processing
• Monitor and support SAP applications (SAP-CIS, SAP-FIS, SAP-HR, SAP-WMS, SAP-AMI)
• Monitor telecom infrastructure
• Answer third-party vendor calls and escalate to support teams
• Answer EIT support line (2020) after hours, weekends, and holidays
• Monitor data center environments at Main Office, EMC, and TLC
• Document and escalate issues to support teams
• Coordinate with production control and support teams for critical alerts
• Support and coordinate scheduled outages
• Compile and distribute daily Morning Report
• Compile and distribute Weekly Report
• Maintain updated NOC procedures
• Maintain updated call duty rosters for support teams
• Ensure 24x7x365 coverage

Requirements:

• Ability to handle high-stress situations
• Capability to work long hours without breaks
• Willingness to travel for training and business events
• Flexibility to work after hours with minimal notice

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines. ASK ME HOW.

Thank you!

Dineshkumar Virwani

PAY RANGE AND BENEFITS:

Pay Range*: $18/hr. - $21/hr.

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America s Best Employers for New Grads by Forbes (2024
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100 certifications

Website:

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.