What are the responsibilities and job description for the Operations Specialist position at InnovaCare Health?
InnovaCare Management Services Company, LLC
InnovaCare Health is a dynamic physician lead healthcare provider pioneering change in value-based healthcare. We operate 40 clinics with 1,100 employees who share the mission, vision, and values that drive success in each of the communities we touch. Our goal isn't just healthcare; it's about promoting work-life balance and supporting the personal and professional goals of each employee to help them lead their best lives.
We are an organization strengthened by our diversity and inclusion. We strive to make an impact in the community through public health education, outreach, and our philanthropic endeavors that span beyond the doors of our facilities.
As we continue to grow, we want employees, like you, who value improving the lives of those they care for each day.
Job Summary :
The Operations Specialist will be responsible for ensuring the smooth and efficient functioning of the primary care department by managing various operational and administrative tasks. This role requires attention to detail, problem-solving skills, and the ability to collaborate across teams. Key areas of focus include report management, process improvements, and supporting daily operations. The Operations Specialist will work closely with the Vice President of Operations to monitor the department's performance and implement solutions that promote growth and efficiency.
Key Responsibilities :
Report Review and Analysis :
- Regularly review operational reports, including patient visit volumes, provider schedules, and clinic performance metrics.
- Analyze data to identify trends and provide actionable insights to leadership, recommending adjustments to optimize resource allocation.
- Compile reports for leadership meetings, summarizing key metrics and performance indicators.
Office Visit (OV) Tracker Management :
Athena System Inbox Management :
Schedule Management and Reporting :
Process Improvement and Standardization :
Cross-Departmental Coordination :
Administrative Support :
Other Duties as Assigned :
Qualifications :
High school diploma or equivalent.
Associate's or bBachelor's degree in healthcare administration, business administration, or a related field.
Minimum of 2 years of experience in a project coordination or administrative role, preferably in a healthcare setting.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other office productivity tools.
Work Environment :
This role may involve working in a dynamic and fast-paced environment, requiring frequent collaboration with clinic staff, medical providers, and operations leadership. The Operations Specialist will need to manage shifting priorities and ensure that operational tasks are completed efficiently, often under tight deadlines. The role may also involve occasional travel between clinic locations.
