What are the responsibilities and job description for the RECEPTIONIST position at Innovation Medical Group?
Position Description : This Medical Reception position is primarily responsible for acting as the first point of contact for all patients. Duties include phone management, initial screening of calls to determine information that is needed, confirming and rescheduling appointments. The position will be responsible for coordinating patient chart and ensuring that proper documentation is in each, this would include scanning and logging all communications. They will be an intricate part of the office and responsible for making sure that each patient is seen in a timely manner by performing the following duties.
Responsibilities
Manages phones, screens calls to determine information that is needed, confirms and reschedules appointments.
Coordinates patient charts and ensures that proper documentation is in each.
Greets patients in an enthusiastic manner as they arrive and when they depart.
Obtains authorizations for any medical patients.
Scans and enters insurance cards and ensures accuracy of information.
Obtaining payment for bills and co-pays
Makes concrete attempts to add value or to make improvements for the customer and acts on behalf of the customer being served to promote fair and timely internal resolution of issues.
Prepares charts for next day's appointments, including eligibility, copay details, portal access, etc.
Greets patients, has them complete the proper paperwork and informs them of the process flow, by communicating clearly with the customer regarding expectations.
Handles office correspondence by possessing the ability to convey a concise, honest and respectful message in written and verbal communications.
Job Type : Full-time
Salary : (per hour based on experience)
Benefits : Dental insurance
Health insurance
Paid time off
Vision insurance
401K
Schedule : Monday to Friday
Salary : $16 - $18
