Supervisory Detention Officers

Description

Innovative Consulting & Management Services (ICMS) is a Professional & Technical Management Consulting firm with over 20 years of consulting experience. We offer professional services to Federal and State Governments, and Commercial clients. 

ICMS is a Small Business and Certified HUBZone employer. We deliver value to our clients by combining deep industry knowledge with strong functional capabilities. Our focus is to manage cost-effective programs while at the same time mitigating risk and improving results. Our success is with teamwork, a coordinated effort from all disciplines, from clients to consultants and most important, it is about delivering on our commitments.  

ICMS is seeking for an experienced Supervisory Detention Officer (multiple vacancies available) to help our client - Federal Detention Facility in Batavia, NY.

Reports to: Captain

Essential Duties and Responsibilities – including but not limited to:

• Supervise housing units and other assigned areas of the facility including reporting any unusual event(s) related to facility security to the Captains or Chief of Security
• Supervise Detention Officers on each shift throughout the facility 
• Ensure that detention officers are attentive to their duties and conduct their duties in accordance with Post Orders, ACA and PBNDS standards
• Continually inspect duty posts within the assigned area
• Perform daily Quality Control checks
• Ensuring safe work practices, identifying workplace hazards, ensuring safety compliance and communicating safety expectations to the staff and detainees
• Conduct frequent inspections of housing areas
• Conduct staff and detainee communication to ensure that detainees are safe, secure, and their needs are being met. Resolves minor issues or grievances addressed by detainees
• Conduct visual post checks and complete post check forms routinely and timely
• Report performance deficiencies noted among those officers supervised, to the Shift Commander/Captain or Chief of Security
• Perform post training of detention officers when new procedures are implemented
• Conducting muster, ensuring all pertinent information is passed on to the incoming shift; and that a personnel inspection is performed
• Monitor for detainee movement during counts
• Oversee satellite-feeding procedures and confirm tray count for all units
• Conduct periodic, random drills of response scenarios in accordance with the Facility Emergency Response Plan
• Ensure that detention officers respond quickly and appropriately to all medical emergencies
• Assume command and control during any use-of-force incidents
• Ensure that all personnel involved in, or reporting incidents provide complete reports by the end of shift
• Ensure that detainees are escorted timely for court appearances within the facility
• Ensure facility counts are conducted properly at scheduled intervals and recorded in facility logs
• Initiate “re-counts” when necessary
• Ensure appropriate log entries are made to record receipt and transfer of residents
• Enforcing PBNDS standards within the staging and processing areas; ensuring females and males are properly segregated in holding cells
• Order supplies, such as film, detainee uniforms, etc., through the supply department
• Maintain surveillance of the facility through the CCTV system
• Control various electronic doors and gates
• Notify the Captain, Chief of Security, and Facility Director of any incident observed
• Promptly contacting and dispatching assistance to officers requiring such
• Provide professional development to all detention staff
• Conduct performance evaluations on those personnel supervised
• As directed, act as the shift commander or captain in their absence
• Other duties as assigned.

Requirements

• 21 years of age 
• High School Diploma
• Minimum of one (1) year of experience as a detention officer and
• Two (2) years successful experience in field supervision (civilian law enforcement, commercial or industrial guard services, military, or security service supervisory positions). 
• 2-year requirement may be satisfied by completion of a career development program that includes work related experience, training, or college credits at a level of achievement equivalent to the basic requirement.
• Required to possess a New York State DOS Security License before hire and maintain current throughout employment.
• U.S. Citizen or Lawful Permanent Resident; must have lived in US for three (3) of past 5 years
• Possessing ability to greet and deal tactfully with the public
• Capable of understanding and applying written and verbal orders, rules and regulations 
• Good judgment, courage, alertness, even temperament, and ability to de-escalate situations
• Ability to maintain poise and self-control during situations which involve mental stress.
• Clear criminal history; no felonies or Class A misdemeanors.
• Meet physical/health requirements for duties.
• Must meet ACA and 2011 PBNDS (2016 Revision) requirements
• Must have in depth knowledge of ACA standards and 2011 PBNDS (2016 Revision)
• Clear criminal history; no felonies or Class A misdemeanor.
• Pass a medical examination conducted by a licensed physician within 30 days prior to initial assignment and annual thereafter
• Pass a drug screen

Desired Qualifications and Experience:

• Prior law enforcement, corrections or detention services and/or military experience
• Associates degree 

Core Competencies:

Have at least one year of general experience that demonstrates the following: 

• The ability to greet and deal tactfully with the public 
• Capability of understanding and applying written and verbal orders, rules, and regulations. All personnel shall be literate and be able to interpret printed rules and regulations, detailed written orders, training instructions and materials, and must be able to compose reports
• Good judgment, courage, alertness, even temperament, and render satisfactory performance through knowledge of his/her position responsibilities.
• The ability to maintain poise and self-control during situations that involve mental stress, such as fires, explosions, civil disturbances, and building evacuations.
• Client Focus - Ability to build positive client relationships 
• Self-Motivated- Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative. 
• Time Management - Ability to utilize time to organize and complete work within given deadlines. 
• Goal Oriented - Ability to focus on a goal and obtain a pre-determined result. 
• Accuracy - Ability to perform work accurately and thoroughly.

Physical Demands (including but not limited to):

• May be required to bend and stoop frequently and occasionally kneel or crouch. 
• Often climbs stairs and works with arms above the shoulder. 
• May often be required to move heavy equipment. 
• Required to lift 50 lbs. or less frequently and often lift 50-65 lbs. 
• May often be required to grip, squeeze and repetitively use fine hand movements. 

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  The employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this job has excluded marginal functions of the job that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities required to perform the essential duties and responsibilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an “at will” relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.

Security Clearance:

It is mandatory that all Contractor personnel working onsite at federal facilities meet federal government security clearance standards and can receive favorable background investigations. 

Job Type: Non-Exempt, Union Labor Classification - Full Time, Regular Onsite Position

Work schedules are subject to change based on client and company needs. As a supervisory position, these roles may be available for day, evening and night shift.

Pay rate: $49.09/hour

This is a contingent hire position based upon the award of contract.

Benefits:

• Generous Paid Time Off
• 11 Paid Holidays
• Medical, Dental, & Vision Insurance
• Life and Accidental AD&D Insurance
• 401K Retirement plan 

ICMS is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, age, sex, origin, disability or veteran status, genetics, sexual orientation, gender identity or expression, or other characteristic protected by federal, state, or local laws.

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Salary : $49