What are the responsibilities and job description for the Bilingual Front Desk Medical Assistant position at Innovative Health and Wellness?
Company Overview
At Innovative Health & Wellness, we are a progressive, fast-paced wellness clinic committed to providing outstanding patient care in a friendly and supportive environment. We’re looking for a positive, energetic, and bilingual Front Desk Medical Assistant to join our growing team. If you're passionate about patient service, thrive in a busy environment, and want to be part of something meaningful, we want to meet you!
Summary
We are seeking a Front Desk Agent to join our dynamic team at Innovative Health and Wellness. In this role, you will be the first point of contact for our patients, providing exceptional customer service and administrative support to ensure a smooth operation of our medical office.
Responsibilities
- Greet and assist patients as they arrive at the office.
- Manage patient check-in and check-out processes efficiently.
- Schedule appointments and manage the appointment calendar.
- Handle patient inquiries and provide information regarding services offered.
- Maintain accurate patient records and ensure confidentiality.
- Coordinate with medical staff to facilitate patient care and communication.
- Process insurance information and assist with billing inquiries.
Requirements
- Previous experience in a front desk or administrative role in a healthcare setting is preferred.
- Strong customer service skills with a friendly demeanor.
- Excellent communication skills, both verbal and written.
- Ability to multitask and work efficiently in a fast-paced environment.
- Familiarity with medical terminology is a plus.
If you are passionate about providing excellent patient care and want to be part of a collaborative healthcare team, we invite you to apply for the Front Desk Agent position at Innovative Health and Wellness today!
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Expected hours: 37 per week
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Woodstock, GA 30189 (Required)
Ability to Relocate:
- Woodstock, GA 30189: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $28