What are the responsibilities and job description for the Enterprise Account Manager position at Innovative Metal Industries, Inc.?
Nucor
Data Systems
Job Title: Enterprise Account Manager
Job Details
Division: Nucor Data Systems
Location: CA
Other Available Locations: N/A
Pay Range: $ 115,380.00 – 140,223.00 (depending on experience)
Nucor Data Systems is seeking a talented and innovative Enterprise Account Manager to join our team. The Enterprise Account Manager is responsible for managing relationships with key enterprise clients, driving revenue growth, and providing solutions that align with Nucor Data Systems' products and services. This role will require a focus on customer satisfaction, strategic account planning, and cross-functional collaboration to deliver effective solutions for enterprise-level clients.
Basic Job Functions:
- Develop and nurture relationships with customers by understanding their business needs and providing tailored solutions.
- Build and maintain relationships with key decision-makers and stakeholders within assigned enterprise accounts.
- Understand the customer’s business needs, goals, and challenges, and align Nucor Data Systems’ solutions to meet those needs.
- Develop account plans to identify upselling and cross-selling opportunities within assigned accounts.
- Meet or exceed revenue targets for assigned enterprise accounts by expanding the scope of services and deepening relationships.
- Work closely with internal teams (engineering, production, logistics) to develop customized solutions that meet customers' requirements.
- Provide technical guidance to customers, collaborating with the technical and product teams to address complex customer requirements.
- Monitor customer satisfaction through regular check-ins, surveys, and feedback sessions.
- Coordinate with the support team to address issues or challenges faced by the customer, ensuring timely resolution.
- Keep abreast of market trends, competitive landscape, and emerging customer needs.
- Provide input into product development and sales strategies based on market insights and customer feedback.
- Other duties to be assigned
Safety is an important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead and uphold safety practices, policies, procedures and housekeeping standards to make safety a priority at all times.
Minimum Qualifications
- Minimum of 10 years of experience in account management, enterprise sales, or a similar role.
- Experience working with ERP and CRM systems.
- 5 years of experience with Data Center related products
- Bachelor’s degree in Business, Sales, Engineering, or a related field.
- Strong problem-solving skills.
- Excellent oral and written communication skills.
- Proficient in Microsoft Office programs (Excel, Word, etc.).
Preferences
- Excellent communication and interpersonal skills.
- Master’s degree in Business, Sales, Engineering, or a related field.
Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets –
and a drug – free workplace
Salary : $115,380 - $140,223