What are the responsibilities and job description for the Industrial Account Executive (MRO) position at Innovative Office Solutions LLC?
Job Title: Industrial Account Executive (MRO)
Department: Sales
Location: Eau Claire, Rice Lake, WI
Status: Full Time / Exempt
Reports To: Chief Sales Offices
Innovative Office Solutions is looking for an energetic individual who loves driving new business, networking, has inherent motivation and desires to be very successful and bring success to every organization they encounter. With the guiding principle of “Relationships Matter”, Innovative strives to hire professionals with a knack for connecting with others and building lasting partnerships while continuing to have fun, believe in hard work, and be part of great culture.
Essential Functions:
- Responsible for uncovering opportunities that make an impact and change the game.
- Bring success to organizations by identifying multicategory solutions to solve pain points and customer challenges.
- Ability to actively listen and ask thoughtful questions.
- Comfortable working with all types of people and trusting team members to help get the job done.
- A desire to carry out philanthropic endeavors and make an impact in the community.
- Develop and execute annual and quarterly category penetration strategies determined with Sales Director.
- Leverage category experts to help drive profitable business
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Develop and maintain outstanding working relationships with customers to ensure customer satisfaction and delivery of Brand Promise.
- Works with Customer Service and Account Coordinators to ensure customer understands ordering process.
- Investigates and resolves customer issues.
- Maintain company retention rate for your customer base.
- Develop and maintain relationships with purchasing contacts.
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Achieve defined sales and activity goals
- Utilize CRM for prospecting, account management, activity management and forecasting.
- Perform dashboard activities goals as agreed upon with your Sales Director (New Customers, Insiders, Tours, Business Reviews and Opportunities).
- Utilize and run reports/tools as necessary.
Minimum Qualifications:
- Proven self-starter with energy and motivation to find, develop and close sales
- Proficient in PowerPoint, Excel and Outlook and/or is actively gaining proficiency
- Outstanding customer service and verbal and written communication skills
- Able to manage multiple priorities in a fast-paced environment
- Must be results oriented and driven by both financial and career opportunities
- Knowledge of products, pricing, competition and sales objectives preferred
- Ability to succeed in a competitive selling environment
- Industry knowledge a plus
As an Innovative Office Solutions employee, you are eligible for medical, dental, vision, HSA, FSA, Short and Long Term Disability, Basic Life and AD&D Insurance, Voluntary Life & AD&D Insurance, Voluntary Benefits and 401(k) if you work 30 or more hours per week. Benefits are effective on the first day of the month following or coinciding with 30 days of employment. Innovative also provides a discretionary yearly bonus based on company profitability.
Equal Opportunity Employer 1.2025
