What are the responsibilities and job description for the 2nd Shift Staffing Specialist position at Innovative Staff Solutions, Inc.?
Join Our Growing Team at Innovative Staff Solutions!
Are you a skilled professional looking for an exciting new opportunity? Innovative Staff Solutions is expanding, and we are on the hunt for a dynamic 2nd Shift Staffing Specialist to join our internal team in Nashville, IL. This full-time role is crucial in connecting talented candidates with our valued clients.
About Innovative Staff Solutions
Innovative Staff Solutions is a family-owned, full-service staffing company with over 30 years of experience. We pride ourselves on delivering 5-star customer service and operate more than 25 locations across Illinois, Indiana, Kentucky, Wisconsin, and Missouri.
Our mission is to build successful partnerships with each of our clients – getting to know their businesses inside and out so that we may effectively fulfill their staffing needs. Through these mutually beneficial relationships, we are then able to open the doors of opportunity for our candidates.
We are deeply committed to giving back to the communities we serve through charitable donations and volunteer efforts. ISS employees are encouraged to participate in team outreach projects and are recognized for their individual contributions.
Why Join Us?
- Collaborative Environment: Work with a supportive team that values your input and encourages professional growth.
- Community Impact: Engage in meaningful community service projects and make a difference.
- Recognition: Be acknowledged for your hard work and dedication.
- Training & Development: Structured training program and continuous professional development programs and opportunities.
- Compensation & Benefits:
o Competitive hourly rate of $19-21/hour
o Comprehensive benefits package including Medical, Dental, Vision, Life Insurance, and Disability.
o Employee Assistance Program
o Paid Time Off and Paid Holidays
o Flexible Spending Account
o 401k with up to 4% company match.
Ideal Candidate
We are looking for individuals with impeccable customer service and communication skills, a positive attitude, and a passion for working in a progressive, people-centric environment.
Key Responsibilities
· Customer Service: Understand client staffing requirements, including job specifications, timelines, and budgets. Act as a liaison between clients and candidates, facilitating communication and managing expectations.
· Client Communication: Collaborate with the client to understand their specific staffing needs and requirements including jobs specifications, timelines, and payrates. Facilitate communication between clients and candidates or employees, providing updates and relevant information about job openings.
· Resume and Application Review: Identify candidates who meet job requirements. Conduct initial phone screenings and interviews to assess qualifications, experience, work readiness.
· Source, Screen, and Interview Candidates: Conduct thorough assessments to determine suitability for open positions as well as build and maintain a pipeline of qualified candidates for current and future staffing needs.
· Decision Making: Make sound hiring decisions to ensure the safety and quality of our client facilities.
· Candidate Assessments: Administer tests as needed to evaluate skills and competencies. Coordinate interviews with candidates and the client by managing schedules and logistics.
· Onboarding: Handle new hire onboarding paperwork, background checks, drug screens, and orientation for new hires. Ensure a smooth onboarding experience as well as compliance with legal and regulatory requirements.
· Record Maintenance: Keep accurate and up-to-date records of candidate information, including resumes, applications, and interview notes. Adhere to company policies regarding data privacy and confidentiality.
· Performance Tracking: Track key performance indicators (KPIs) such as time-to-fill, candidate quality, and client satisfaction. Generate reports and analysis to assess recruitment effectiveness and identify areas for improvement.
· Onsite Coverage: Ability to work in an onsite facility and complete routine floor walks as required to ensure safety among employees and provide additional customer service to the client and supervisors.
· Communication and Teamwork: Provide regular updates to Onsite Manager on recruitment activities and outcomes to achieve common location goals.
Requirements
- Previous customer service experience of at least 2 years and a genuine enjoyment of working with people.
- Proficiency in Microsoft Office products.
- Professional appearance and demeanor
- Detail-oriented and organized.
- Excellent communication skills both written and verbal.
- Dependable and flexible, with the ability to work M-F, 2:00pm – 11:00pm
- Experience working 2nd shift preferred but not required.
EEO Statement:
Innovative Staff Solutions is an Equal Opportunity Employer. All employment decisions are based on qualifications, merit, and need.
Salary : $19 - $21
