What are the responsibilities and job description for the Operations Analyst position at Innovative Systems Group?
This position is a remote, 2 year contract role with our direct client located in Houston, TX. We are not able to consider c2c for this position.
This position requires an 8 question video glider interview.
• Ability to communicate effectively and professionally, with internal and external parties as required.
• Established analytical and problem-solving skills.
• Customer service orientation, serving internal and external clients.
• Excellent attention to detail.
• Capable of working independently and as a team member.
• Strong organizational and time management skills - ability to organize and prioritize a fast-paced, heavy workload.
• Ability to adapt to changing markets, systems, and processes.
• Ability to obtain and analyze data with general supervision and can reason through scenarios to suggest course of action or remediation.
• Prior experience in the retail energy industry using CRM and/or Order-to-Cash workflow systems • Working knowledge of UDC/ISO/LDC market EDI transactions • Intermediate skills in Microsoft Suite and/or SQL database query development
