Director, Student Accounts & Accounts Receivable / Bursar

Director, Student Accounts & Accounts Receivable / Bursar

Job ID : 282016

Location : Columbus State University

Full / Part Time : Full Time

Regular / Temporary : Regular

About Us

Great universities inspire the very best in us. They nurture new ideas, fresh perspectives, and creative problem-solving. They challenge students to discover their passions - and to turn those passions into thriving careers that improve our world.

Columbus State University is exactly that kind of place. With exceptional facilities, ideal class sizes, and unique field experiences, our students have room to create. Here, every faculty and staff member is part of the educational process, actively mentoring students and championing each new step in their journey.

Located just 100 miles southwest of Atlanta, CSU is part of the University System of Georgia and offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees. Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays (if applicable). Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Department Information

Office of the Bursar

Job Summary

The Director of Student Accounts and Accounts Receivable (Bursar) reports to the Assistant Vice President of Business Operations (Chief Accounting Officer) and is responsible for managing all aspects of student financial services. This includes billing and receivables oversight, tuition collections, assisting with financial aid disbursement, and ensuring the accuracy and integrity of all student financial transactions. Additionally, the position supports budgeting, financial reporting, and general financial operations within the university. This position ensures compliance with USG and institutional policies and procedures including, but not limited to the USG Policy Manual and Section 10 of the USG Business Procedures Manual (BPM).

Responsibilities

Significant Duties & Responsibilities include : Student Accounts and Billing Management - Oversee the preparation and distribution of student bills, ensuring accurate tuition and fee charges., Monitor and process payments, applying appropriate payments to student accounts in a timely manner., Address and resolve billing inquiries from students, parents, and other stakeholders., Provide guidance to students regarding their financial obligations and available payment options.; Accounts Receivables and Collections - Manage student accounts receivable and ensure timely collection of outstanding balances., Work with students to establish payment plans and monitor compliance with payment schedules., Implement strategies to minimize delinquencies and bad debt., Coordinate with external collection agencies as needed for overdue accounts.; Financial Aid Coordination - Collaborate with the Financial Aid office to ensure accurate disbursement of scholarships, grants, and loans to student accounts., Monitor and reconcile financial aid distributions and report discrepancies promptly.; Budgeting and Financial Reporting - Assist with the preparation of financial reports related to student accounts and tuition revenue., Collaborate with the finance team in the development and monitoring of the annual budget for student accounts., Ensure compliance with university policies, procedures, and financial regulations.; Customer Service - Provide excellent customer service by answering inquiries and resolving issues related to student accounts and financial matters., Educate students and families about financial processes, deadlines, and policies., Conduct informational sessions or workshops to improve understanding of the bursar's office operations.; Compliance and Auditing - Ensure compliance with federal, state, and university regulations concerning student finances., Prepare for and support internal and external audits related to student accounts and billing processes., Maintain accurate and up-to-date records for all financial transactions.; Other Duties - Participate in university-wide committees related to finance, student services, or other initiatives., Stay updated on best practices in higher education finance and implement improvements to current systems.

Required Qualifications

Required Qualifications include : Bachelor's degree in Accounting, Finance, Business Administration or related field.; Five or more years of experience in financial management, and / or accounting.

Preferred Qualifications

Preferred Qualifications include : Master's degree in Business Administration or related field.; Previous experience in higher education or a similar field.; Knowledge and experience using Banner Student and Oracle PeopleSoft Financials software is also preferred.; Knowledge of Family Educational Rights and Privacy Act (FERPA) regulations and data security standards is preferred.

Proposed Salary

The proposed annualized salary range for this position is $86,432 - 100,000 and includes full benefits.

Knowledge, Skills, & Abilities

Knowledge, Skills, & Abilities include : Strong knowledge of financial management software and student information systems (e.g., Banner, PeopleSoft).; In-depth understanding of financial aid regulations, billing processes, and student account management.; Exceptional organizational and communication skills, with the ability to manage multiple priorities and deadlines.; Strong problem-solving abilities and attention to detail.; Proven track record in customer service and handling sensitive financial matters.; Ability to work independently and as part of a team; demonstrated proficiency in leading small teams.; Ability to maintain a high level of professionalism and confidentiality.

Contact Information

If you have any questions, please contact Human Resources via email at hr@columbusstate.edu

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https : / / www.usg.edu / policymanual / section8 / C224 / #p8.2.18_personnel_conduct .

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https : / / www.usg.edu / policymanual / section6 / C2653 .

Institutional Values

• Excellence : Actively engaging outstanding methods in teaching, academic discovery, creative pursuits, student success, cultural enrichment and the overall campus community.
• Creativity : Pursuing distinction through inquiry and innovation, challenging convention and focusing on solutions.
• Engagement : Dynamic civic involvement and participation of students, faculty, staff and alumni in the university experience.
• Sustainability : Advancing fiscal responsibility, well-being, innovation, lifelong learning and environmental stewardship.
• Inclusion : Cultivating and championing a campus environment that welcomes diverse backgrounds, ideas, perspectives and practices.
• Servant Leadership : Leading through ethical empowerment and service.

Conditions of Employment

All selected candidates are required to submit and successfully pass a background investigation to include reference checks and verification of academic credentials (if applicable). Other additional requirements may be required based upon specific position duties :

For Faculty Hires : Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational / credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond. Additionally, all members of the USG community must adhere to the USG Statement of Core Values must also be aware of and comply with the Board of Regents policies on Freedom of Expression and Academic Freedom.

Equal Employment Opportunity

Columbus State University is proud to be an equal employment, equal access, and equal educational opportunity institution. It is the policy of our institution to recruit, hire, train, promote and educate persons without regard to race, color, national or ethnical origin, age, disability, gender, religion, sexual orientation, gender identity or veteran status as required by applicable state and federal laws.

Other Information

This is a supervisory position.

This position has financial responsibilities.

This position will not be required to drive.

This role is considered a position of trust.

This position does not require a purchasing card (P-Card).

This position will not travel

This position does not require security clearance.

Background Check

Special Applicant Instructions

Visit Columbus State University's online Careers portal to drive your career with us! The online applicant system provides you with the ability to review job opportunities and apply to those that you are interested in and feel qualified for. Each job posting has a summary description of the position and required qualifications. All job applications must be submitted through the online portal system.

To apply, visit https : / / careers.hprod.onehcm.usg.edu / psp / careers / CAREERS / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=30000&JobOpeningId=282016&PostingSeq=1

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Salary : $86,432 - $100,000