What are the responsibilities and job description for the Patient Services Specialist/ CCVH position at InsideHigherEd?
Extended Job Title
Patient Services Specialist / CCVH
Instititution
Texas Tech Univ Health Sciences Ctr
Org Level 7
512308 - Internal Medicine MOP Lbk
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Requisition ID
40235BR
Travel Required
Up to 25%
Pay Grade Maximum
Salary commensurate with related education, experience and / or skills.
Major / Essential Functions
- Greets patients professionally and courteously at the beginning and end of the visit.
- Requests insurance information and updates as necessary.
- Scans insurance and patient picture identifications into the EMR.
- Corrects patient's demographic information as necessary.
- Calls patients to verify or reschedule appointments.
- Requests any additional payments and schedules next follow-up appointment.
Grant Funded?
Pay Grade Minimum
Salary commensurate with related education, experience and / or skills.
Pay Basis
Hourly
Schedule Details
Monday-Friday 8 : 00 am-5 : 00pm
Work Location
Lubbock
Preferred Qualifications
Campus
HSC - Lubbock
Department
Internal Medicine MOP Lbk
Job Type
Full Time
Pay Statement
Compensation is commensurate upon the qualifications of the individual selected and budgetary guidelines of the hiring department, as well as the institutional pay plan. For additional information, please reference the institutional pay plan website .
Job Group
Information and Records Clerks
Shift
Evening
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
Does this position work in a research laboratory?
Navy Enlisted Classification Code
YN, HM
Air Force Specialty Code
3A1X1, 4A0X1
Marine Military Occupational Specialty Code
0111
Jeanne Clery Act
The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. To view this report, visit the TTUHSC Clery Act website .
