What are the responsibilities and job description for the Medical Front Desk Receptionist position at Insight Global Healthcare?
Job Description
Job Description
As a Front Desk Medical Assistant (MA) in our MDVIP-affiliated primary care practice, you will play a key role in ensuring a seamless patient experience while maintaining efficiency in a concierge medical setting. Your responsibilities will include providing exceptional administrative support, managing front office tasks, and handling phone triage with professionalism and care. Strong communication skills, attention to detail, and a patient-centered approach are essential for success in this role.
Key Responsibilities :
Front Office Duties :
- Greet and check in patients with professionalism and warmth.
- Schedule and confirm patient appointments, including coordination of follow-ups and referrals.
- Manage patient inquiries and provide information regarding the MDVIP membership model.
- Maintain accurate patient records and ensure timely updates in the electronic medical record (EMR) system.
- Handle incoming calls, triage patient concerns, and direct inquiries appropriately.
- Assist with new patient onboarding and membership enrollment processes.
Qualifications & Skills :
Company Description
Insight Global is an international staffing and services company that specializes in sourcing professionals in IT, healthcare, finance / accounting, engineering, and the public sector for Fortune 1000 clients. With over 70 locations across the U.S., Canada, and the U.K., Insight Global recruits and hires talent in 50 countries, placing more than 50,000 people in jobs annually12. The company is dedicated to empowering people and relentlessly pursuing opportunities for others!
Company Description
Insight Global is an international staffing and services company that specializes in sourcing professionals in IT, healthcare, finance / accounting, engineering, and the public sector for Fortune 1000 clients. With over 70 locations across the U.S., Canada, and the U.K., Insight Global recruits and hires talent in 50 countries, placing more than 50,000 people in jobs annually12. The company is dedicated to empowering people and relentlessly pursuing opportunities for others!