What are the responsibilities and job description for the Accounts Receivable Specialist position at Insight Global?
Day to Day:
Insight Global is looking for a highly motivated, communicative individual to work for one of our large logistics companies. Daily, this candidate will:
- Review customer accounts and send out statements
- Manage and resolve outstanding invoices, as well as delinquent accounts
- Negotiate payment terms
- Reconcile accounts alongside customer service, sales support, and accounts receivable
- Provide recommendations for write-offs and adjustments, and handle payment disputes
- Audit aging reports and track / initiate collections
- Resolve payment discrepancies and collect overdue balances
- Recommend account management strategies to leadership
- Ensure billing accuracy and correct disputed invoices
- Report deficiencies, implement improvements, and identify dispute causes
- Maintain contact with customers in collections tool
- Process customer refunds, cash application offsets, and write-off requests
- Provide documentation of all collection activities in the AR system
Must Haves:
- Strong Excel experience using v-lookups and pivot tables
- Prior experience doing reconciliation
- Experience with either commercial accounts receivables, cash application, or billing
- Excellent written and verbal communication skills with a problem-solving and analytical mindset
- Ability to learn and become proficient in new software programs
Plusses:
- Knowledge or experience in freight, logistics, or transportation
- Bachelor’s degree, military experience, or equivalent experience
- Bilingual
- Ability to teach others when needed
