Claims Manager

This position is supporting a client of Insight Global.

Education/Training/Experience

• Minimum of seven years of casualty experience required - Uninsured Motorist (UM) and Underinsured Motorist (UIM) Bodily Injury (BI) claims - MUST HAVE UM/UIM/BI experience
• Uninsured/underinsured and litigation experience required
• Previous leadership experience required
• College Degree preferred but not required if experience meets requirements
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Access, and Outlook) preferred
• Texas Adjuster’s license required.

Essential Duties and Responsibilities

• Effectively communicate the company’s vision and organizational changes and goals
• Accountable for the settlement of Attorney Represented claims while meeting statutory, regulatory and casualty best practices requirements
• Create an environment that inspires excellent customer service
• Foster teamwork/collaboration within the unit and organization
• Train, manage and motivate employees within the Casualty Department
• Utilize daily reports, file reviews, performance reviews and coaching sessions to develop direct reports and ensure they achieve departmental goals
• Manage payroll and execute key human resources policies
• Other duties will be assigned by management as needed
• Adhere to all regulatory and casualty claims practices and procedures followed by the company
• Manage UM/UIM litigation and arbitration files. Assign claims to counsel, monitor and approve litigation expenses, prepare and submit reports, prepare and submit trial authority requests
• Manage complex and/or serious injury unrepresented and attorney represented cases.
• Maintain current knowledge of statutes and case law decisions affecting various jurisdictions
• Maintain statutory license requirements and be in good standing

Qualifications/Requirements

• Must be able to adapt to change and handle a fast-paced environment
• Must have excellent communication skills, both written and verbal
• Proven decision making skills and the ability to resolve escalated claim issues
• World class customer service skills within a team environment

Targeting pay rate of $90-110K. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.