What are the responsibilities and job description for the Customer Supply Chain Specialist position at Insight Global?
Insight Global is looking for a Customer Supply Chain Specialist. The Customer Experience Specialist will act as a liaison between the company and its customers, ensuring a seamless and positive experience. This role involves handling customer inquiries, resolving issues, and providing information about products and services. This person will be given an account to focus to ensure that work orders are fulfilled, and the customer is satisfied.
- This is not a call center environment. These consultants will be communicating with buyers and internal teams to ensure that orders are being fulfilled.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : https : / / insightglobal.com / workforce-privacy-policy / .
Required Skills & Experience
Strong background in Microsoft Office Programs (Word, Excel, PPT, Outlook)
Strong communication skills both verbal and written
High School Diploma or Equivalent
Nice to Have Skills & Experience
SAP exp
Sales or Customer Service exp
Experience in the food and beverage manufacturing industry
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and / or other paid time off as provided by applicable law.
