What are the responsibilities and job description for the Desktop Support Technician position at Insight Global?
Title: Desktop Technician
Location: Denver, CO 80237
Duration: 6 month contract to hire
Pay Rate: 29/hr converting between 52K-60K
Openings: 1
Must-haves:
- 2 years of experience in a desktop technician role
- Experienced with a ticketing system
- Client uses sysaid
- Experience with password resets and O365 troubleshooting
- Experience with hardware support, password resets and AV support
Plusses:
- Experience with Citrix or other VDI environments
Day-to-day:
- Insight Global is seeking a Desktop Technician to work for a client out of the Denver area. This role will be on site 5 days a week supporting the Denver location and a few other locations remotely. You will be joining a team of 10 to help support internal employees with various issues ranging from password resets, hardware support, O365 troubleshooting, VDI issues and some conference room set ups. The team is made up of 10 folks who receive roughly 50-70 tickets a day. This position is looking to start immediately for a 6 month contract to hire.
