What are the responsibilities and job description for the Desktop Support Technician position at Insight Global?
Title: Travel Desktop Support Technician
Location: Birmingham, Alabama
Travel to: Montgomery AL, Columbus GA, Newnan GA, Douglasville GA, and Kennesaw GA
Rate: $20-$25.00/hr
Shift: Monday - Friday 9am to 6pm
Duration: 4 month C2H
Desired Skills and Experience
1-3 years experience
Experience with Active Directory
Hardware and Software support
Customer service focused personality, ability to follow instructions, positive attitude
Onsite, hands on desktop support
Basic networking experience
Ability to use ServiceNow
Windows 10 environment
Plusses
Prior Experience with ServiceNow
Experience working with Mac products
Wireless troubleshooting support
A and/or Network
Day-to-Day
This position requires driving to multiple locations, you will have a home base store, and then 1-2 times a week be required to visit other stores within 1-4 hour radius for support related projects. Must be able to travel and comfortable with periodic overnight stays.
Will have a region you will responsible for covering onsite store support
Troubleshooting Citrix, Desktops, laptops, Microsoft products, office
Troubleshooting network related issues
Work alongside team members
Salary : $20 - $25
