What are the responsibilities and job description for the Information Technology Specialist position at Insight Global?
Location: Wilmington, NC 28405
5 days onsite – No Remote Options
MUST HAVES:
- 1-2 years of experience of technical support
- Go getter personality, sharp
- Strong troubleshooting skills to diagnose and resolve technical issues efficiently.
- Experience with printer troubleshooting, hardware for PC and password resets.
- Patience and professionalism when dealing with users.
Day to Day:
We are seeking a highly skilled and motivated Field Technician to join our team. This individual will play a crucial role in providing exceptional onsite support for client software, ensuring the smooth operation of flight information displays and ticketing counters.
- Deliver comprehensive support for client software, focusing on flight information displays and ticketing counters to ensure seamless functionality.
- Address and resolve hardware issues, printer malfunctions, and perform password resets efficiently.
- Work closely with other IT professionals and departments to provide integrated support solutions
Salary : $20 - $24