What are the responsibilities and job description for the Inside Sales Representative position at Insight Global?
Ideal Candidate: We are looking for someone who can add to our company culture with their hard work, dedication, and willingness to learn. The ideal candidate is seeking a long-term career and is eager to grow with our company.
Job Description
As an Inside Sales Representative, you will play a crucial role in our sales team by providing exceptional customer service and support. You will handle specific product inquiries via phone and email, ensuring our clients receive accurate and timely information. Your ability to build strong relationships with customers and understand their needs will be key to your success in this role.
Key Responsibilities:
- Respond to customer inquiries via phone and email regarding product information and availability.
- Provide excellent customer service by addressing client needs and resolving issues promptly.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with the sales team to achieve sales targets and contribute to overall company goals.
- Stay informed about industry trends and product knowledge to better assist customers.
- Assist in order processing and follow-up to ensure customer satisfaction.
REQUIRED SKILLS AND EXPERIENCE
- Strong communication skills, both verbal and written.
- Ability to work independently and as part of a team.
- Excellent organizational and time management skills.
- Willingness to learn and adapt in a fast-paced environment.
- Industry knowledge or experience is a plus.
- High school diploma or equivalent; additional education or certifications are a plus.
Salary : $18 - $22
