What are the responsibilities and job description for the Medical Front Desk Receptionist position at Insight Global?
Job Description
Job Description
Education / Experience Required :
Must have a high school diploma or equivalent, in order to have mature reasoning ability required in this facility.
Superficial knowledge of the reasons for patient care as administered in the facility, some knowledge of physiology, anatomy, neurology, and medical terminology is desirable and would be helpful but not necessary.
Must posses a basic proficiency in English, spelling and arithmetic.
Must be able to pay attention to details.
Must be able to type 40 wpm with 98%
This could be an entry level job. However, some medical clerical experience in a hospital, PT department / facility, Nursing home or rehabilitation agency is preferable.
Must be able to follow instructions and able to organize work load to determine priority of clerical duties.
Job Duties
Responsible for maintaining a patient treatment schedule consistent with the needs of the facility.
Must schedule, receive, and direct patients and visitors to the appropriate areas or facility personnel, regardless of race, creed, age, gender, disability without bias or prejudice.
Must practice ethical responsibility based on the cultural, ethnic and religious beliefs of the patients serve and applicable law.
Maintains responsibility for general secretarial support functions to ensure efficient utilization of time, impart by scheduling meetings, patients and appointments; maintaining calendars and patient record keeping.
Code and list procedures for patient billing within one working day.
Screen and refer in-coming phone calls and visitors to ensure that accurate and timely communication is facilitated and that the facility is presented in a positive manner.
Coordinate facility correspondence to facilitate on-going communication and efficient operations.
Maintain appropriate records and filing and archive system to ensure the expeditious retrieval of information so that the staff can accomplish their responsibilities.
Maintain appropriate levels of office supplies and other materials to allow staff to complete assigned responsibilities and provide for patient needs by submitting approved purchase requisitions.
Direct work flow to staff as permitted allowing them to successfully execute their responsibilities.
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