Senior Office Assistant

Must-Haves:

• Experience in roles such as Office Coordinator, Administrative Assistant, HR Generalist, or related positions.
• Experience working with confidential documents
• Excellent customer service skills.
• Proficiency in Microsoft Office, including Excel and Word.
• Strong typing and computer skills.
• Fast learner with strong attention to detail
• Easy-going disposition (team player) 20-25% on phone with customers
• Willingness to learn and take on additional assigned duties.
• Knowledge of scanning and faxing.
• High school diploma or higher.

Plusses:

• Background in government.
• Completion of college courses.
• Typing classes.
• Any computer-related certification.
• Experience in record management.

Day to Day:

Insight Global is seeking a dedicated and detail-oriented Sr. Office Assistant to support the Lifeline rebate assistance program. This program provides eligible low-income customers with annual savings on their sewage collection and/or treatment and resource recovery portions of their sewer bill.

Day-to-Day Responsibilities:

• Sorting and processing applications for the Lifeline rebate assistance program.
• Printing applications and preparing return envelopes for mailing.
• Sending applications via email, website, mail, and through Sacramento County’s consolidated utilities billing.
• Utilizing the EDM program for application management.
• Anticipating and managing an increased volume of applications as the program expands.
• Ensuring all materials are prepared ahead of time for efficient application processing.

Compensation: $28/hr to $31/hr. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.