What are the responsibilities and job description for the Technical Support Specialist position at Insight Global?
- Maintain and support office computer network and users.
- Provide help desk support for office and hotel properties for hosted applications, systems and services.
- Perform basic computer training for corporate staff on network functions and applications.
- Provide technical support for High Speed Internet Systems.
- Monitor and ensure corporate and hotel network security.
- Participate in the rotation of coverage for off hours responses to escalations and network issues.
- Perform scheduled server and hardware maintenance tasks as outlined in recurring task assignments.
- Assist in ensuring backup systems are correctly functioning and user data is protected, and recovery practices are tested.
- Maintain a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working climate.
Technical Support Specialist
HSoft Corporation -
Morrisville, NC
Technical Support Specialist I
relaypro -
Raleigh, NC
Technical Support Specialist
Focus Services -
Greenville, NC
