What are the responsibilities and job description for the TSSCI NOC Technician position at Insight Global?
Job DescriptionAn employer in the Denver Tech Center is looking for a NOC Technician that will be responsible for monitoring assigned network management systems for alarms and network health, ensuring the stability and performance of the network. This role involves working with internal teams to prioritize and resolve tickets that impact revenue-generating activities, performing advanced troubleshooting and diagnostics to identify and resolve issues. This technician will run tests, check processes, assist with repair coordination, and document program progress while providing regular updates to leadership. This person will be working with internal stakeholders as well as interacting with end customers. Additionally, the NOC Technician participates in quality control, performance improvement, and training initiatives, and may assist related teams during peak workloads.This is a small, government services based company based in Boulder, CO. This person will be expected to sit on site 5 days a week. Because this is a 24 / 7 shop, hours can likely vary. This role is posted at a full time salary of $50,000-$70,000 / year but is paid hourly, so overtime is available.We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy : .Skills and RequirementsTop Secret / SCI Eligible ClearanceWillingness and ability to perform rotational shift work, supporting 24x7 NOC operations3 or more years Network Operations Center experienceIAT Level I Security CEIP experience (to include sub-netting and routing)Experience with ITSM toolsExcellent verbal and written communication skills to effectively collaborate with team members, leadership, and mission partners Any of the following certifications : CCNA, CND, SSCP, CySA , GICSP, Network , GSECExperience with ServiceNow nullWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity / affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Salary : $50,000 - $70,000
