What are the responsibilities and job description for the Front Desk Receptionist position at INSIGHT IMAGING?
We are an outpatient radiology practice in Grass Valley, CA. We are seeking a reliable, experienced, and caring Front Desk Receptionist. This is a full time position. Typical hours of 8:00am – 5:00pm and no nights/weekends.
Responsibilities include:
- Schedules, coordinates and reschedules patient's appointments and handles customer service inquiries
- Timely and accurate interpretation of benefits, patient registration, and efficient, effective scheduling
- Relays necessary messages to staff
- Verifies referral and/or authorization for the scheduled appointment
- Answers telephone, screens calls, take messages, and provides information
- Answers questions regarding patient appointments and testing
- Acts in a courteous manner and maintains composure when dealing with angry or irritated patients
- Maintains database, fax and scan patient history and update patient account information
- Other duties as assigned
KNOWLEDGE, SKILLS AND EXPERIENCE
Minimum Education (or substitute experience) required:
- High School degree or GED
Minimum Experience required:
- One year medical scheduling experience, preferably in a medical office setting.
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Schedule:
- 8 hour shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person
Salary : $15 - $17
