Assoc. Director, Global Veeva COE Lead

Company Description

Insmed is a global biopharmaceutical company on a mission to transform the lives of patients living with serious and rare diseases. Our most valuable resource is our employees, and everything we do is motivated by a patients-first mentality. We are dedicated to growing our team with talented individuals from around the world who are willing to challenge the status quo, solve problems, and work collaboratively with a sense of urgency and compassion.

Guided by our core values of collaboration, accountability, passion, respect, and integrity, we aim to foster an inclusive, diverse, and flexible work environment, where our employees are recognized for leaning in and rolling up their sleeves. If you share our vision and want to work with the most dedicated people in the biopharma industry, come to Insmed to accelerate your career.

Recognitions

 

Named Science’s  Top Employer in 2021 and 2022

Insmed is dedicated to creating a collaborative environment where our team can thrive. Every day, our employees turn their passion for science and research into innovative solutions for patients. That’s why we were named the No. 1 company to work for in the biopharma industry in Science’s Top Employers Survey for two years in a row.

A Certified Great Place to Work

We believe our company is truly special, and our employees agree. In July 2022, we became Great Place to Work–certified in the U.S. for the second year in a row. In 2022, we were also listed as the No. 2 company on the Best Workplaces in BiopharmaTM List, Small and Medium, and one of the Best Workplaces in New YorkTM, which recognizes companies headquartered in NY, NJ, and CT.

Overview

We are seeking an experienced Global Lead for our Veeva Center of Excellence (COE) to be responsible for implementing and managing our Veeva solutions. The ideal candidate will have a deep understanding of Veeva products (Vaults, CRM, Align) and best practices, as well as a track record of successfully leading a team of technical experts. The Global Veeva COE Lead will be responsible for ensuring the successful delivery of Veeva solutions, maintaining ongoing operations, and continuously improving our Veeva capabilities.

• This role oversees vendors and / or contractors

Responsibilities

Additional representative responsibilities will include, but not necessarily be limited to, the following: 

 

• Manage the incidents, service requests, and change management for the Veeva COE
• Work with the business owners of the Veeva System to develop and enhance the systems
• Manage the Veeva COE support vendor
• Continuously monitor and evolve the Veeva COE to best support the audience
• Monitor the evolving Veeva platform and work with the business to enable any beneficial & required feature(s)
• Software/Subscription license management and ensure proper allocations across regions
• Participate in regional budget management activities
• Support integration of the 3rd party applications
• Management of the Veeva COE lifecycle documentation
• Experience in Veeva development, implementation, and management

Qualifications

• B.S. degree in Computer Science
• At least 5 years’ experience supporting Veeva Align, CRM, and PromoMats in a global environment
• Experience implementing and supporting Veeva applications for Medical, Sales, Key Accounts in life sciences companies
• Lead team to ensure that the deployed applications are well documented with regards to process models, application configuration, and integration to facilitate road mapping and support.
• Experience developing and improving operational processes
• Experience developing and managing project budgets and forecasts
• Demonstrated knowledge and expertise in principles and practice of Software Development Lifecycle
• Strong customer service skills for internal and external customers
• Ability to multi-task and prioritize efforts effectively
• Excellent written and verbal communication skills with the ability to present to non-technical audiences, good problem-solving skills, and interpersonal skills and ability to communicate across most levels of management, peers, and customers
• Experience using ServiceNow is a plus

Travel Requirements

Up to 10% travel

Salary Range

Insmed takes into consideration a combination of candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, and external market and internal value when determining a salary level for potential new employees. The base salary range for this job is from $135,000.00 to $188,333.00

Compensation & Benefits

We’re committed to investing in every team member’s total well-being, now and in the future. We offer a competitive total-rewards package to all employees around the world, including:

• Flexible approach to where and how we work
• Competitive compensation package including bonus
• Stock options and RSU awards
• Employee stock purchase plan
• 401(k) plan with company match
• Professional Judgment Vacation Policy
• 11 paid holidays per year and Winter Break (typically between Christmas and New Year’s Day).

 

ADDITIONAL U.S. BENEFITS:

• Medical, dental, and vision plans
• Company-provided short- and long-term disability plans
• Company-provided life insurance
• Unique offerings of pet, legal, and supplemental life insurance
• Flexible spending accounts for medical and dependent care
• Accident and Hospital Indemnity plans
• Supplemental AD&D
• Employee Assistance Program (EAP)
• Mental Health on-line digital resource
• On-site, no-cost fitness center at our U.S. headquarters
• Paid time off to volunteer

 

 

Additional Information

 

Insmed Incorporated is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

 

Unsolicited resumes from agencies should not be forwarded to Insmed. Insmed will not be responsible for any fees arising from the use of resumes through this source. Insmed will only pay a fee to agencies if a formal agreement between Insmed and the agency has been established. The Human Resources department is responsible for all recruitment activities; please contact us directly to be considered for a formal agreement.

 

Please note that we review every submission, and we will keep all submissions on file for six months. 

Salary : $135,000 - $188,333