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Operations Manager

Insource Performance Solutions, LLC
Peabody, MA Full Time
POSTED ON 12/24/2024
AVAILABLE BEFORE 2/15/2025

Operations Manager

We are looking for a Warehouse Operations Manager to join our team that is now Capstone Logistics and be part of something great. We have an outstanding career opportunity for a driven, successful leader with at least 3* years* of increasing management responsibility in the distribution/transportation fields. Successful candidates will handle the daily management of the warehouse crew. We provide unloading services for our client.

DAILY RESPONSIBILITIES:

  • Negotiation of rates with common carrier representatives
  • Running site with safety and efficiency as priorities
  • Writing and balancing daily bank deposits
  • Creation of daily work logs and transmission of same to corporate
  • Audit of daily labor and billing reports
  • Ensure customer needs are met on a daily basis.
  • Document and resolve any customer service or associate issues daily.
  • Ensure all associates follow policies and work rules including safety work rules.
  • Hold weekly safety meetings and ensure associate participation.
  • Assist in managing Site and Departmental budget.
  • Scheduling associate shifts based on customer requirements.
  • Interview, hire, and train new associates.
  • Supervise timely and accurate data entry for all services performed.
  • Complete daily closeout, including cash balancing, data upload, and payroll record administration according to policies and standard operating procedures.

QUALIFICATIONS:

  • Must be very flexible with shift start times as well as days worked, including weekends and holidays.
  • 3 years of management and leadership experience in an industrial setting.
  • Ability to train, coach, and mentor warehouse associates.
  • Strong organization and prioritizing skills.
  • Ability to simultaneously perform multiple tasks.
  • The ability to make decisions, problem solve, prioritize assignments and direct the workforce in an ever-changing, warehouse environment.
  • Ability to manage budgets; read and interpret P&L statements; and prepare related management reports.
  • Intermediate PC skills with knowledge of Excel, Word, Outlook and PowerPoint
  • Excellent aptitude in estimating rates and adding and subtracting mentally while constantly multi-tasking.

PHYSICAL REQUIREMENTS:

  • Ability to walk and stand for extended periods of time
  • Ability to lift up to 75 lbs

EDUCATION and/or EXPERIENCE:

  • Warehousing, Logistics, Supply Chain or Third Party experience preferred
  • BS/BA Degree or Associates Degree with Equivalent Experience is a plus but no required
  • Excellent interpersonal communication, leadership, and customer service skills.
  • Proven track record in supervision of warehouse employees including Hiring, Training, and Termination.
  • Proven experience in providing high levels of customer service to internal and external customers.
  • College degree is a plus.

This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or to represent specific duties of any one incumbent. The job responsibilities and tasks described herein may be modified and expanded over time.

We will offer the successful candidate:

  • Salary commensurate with education, experience and skills starting at $60,000
  • Physical Location: Peabody, MA
  • Quarterly incentive based on operational performance.
  • Benefits after 30 days including major medical, dental, vision, life, STD, LTD, and 401

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday

Experience:

  • Warehouse experience: 3 years (Preferred)

Ability to Commute:

  • Peabody, MA 01960 (Required)

Work Location: In person

Salary : $60,000

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