What are the responsibilities and job description for the Telephony Engineer- Information Systems, Full-Time, Bridgeton position at Inspira Health Network?
MAJOR FUNCTION: Serves as a Telecommunications Engineer responsible for executing projects relating to Contact Center Telecom services and ensure that initiatives support the corporate vision. Responsible for second tier trouble ticket resolution. QUALIFICATIONS: Education Experience: Associate degree in computer science, Engineering, or a related discipline, or equivalent experience. Minimum of 3-5 years experience of proven telecommunications engineering in enterprise environment (greater than 2500 users). Previous Customer Service experience preferred. Certification/Licensure: NA Knowledge Skills: Able to rely on extensive experience and judgment to plan and accomplish goals. Able to exhibit a wide degree of creativity and latitude. Physical Requirements: N: Never O: Occasionally (20%) F: Frequently (20%-80%) C: Constantly (80%) Lifting 20lbs O Standing F Sitting C Lifting 20-50lbs O Climbing O Kneeling O Lifting50lbs N Crouching O Reaching O Carrying O Hearing C Walking F Pushing O Talking C Vision F Environmental Conditions: Noise N Varied Temperatures N Cleaning Agents N Noxious odors N Patient Exposure N Operative Equipment N ?>