What are the responsibilities and job description for the Orthodontic Treatment Sales Coordinator position at Inspire Orthodontics?
LUCKY YOU! We are Inspire Orthodontics! Our private orthodontic practice has been providing outstanding service to the Littleton, Highlands Ranch, Centennial, Denver area for over 15 years!
We are now seeking a Treatment Coordinator. If you enjoy the challenge of sales but are tired of working nights and weekends, this rare opportunity could be yours! Make a difference in our community and join us in delivering smile make-overs to patients through orthodontic treatment such as braces and Invisalign. This rewarding position involves being our new patient liaison through building rapport, capturing diagnostic findings, reviewing custom treatment plans, financial investment options, and scheduling the start of each new smile journey.
We do not require you to have orthodontic experience! We work hard, and will be inviting a team-boosting all-star who demonstrates personal initiative and individual leadership to work with us in providing impact and building legacy for our patients, our community, and ourselves!
This is an awesome opportunity for a self-starting, results-driven, multi-tasker to pursue a fulfilling career in the field of orthodontics. We believe in and encourage personal and professional development and will provide you with the tools to succeed!
Already have experience? Bring it! We work hard, and we will be inviting a Team-Boosting All-Star who demonstrates personal initiative to work with us in providing impact and building legacy for our patients, our community, and ourselves.
Let's cut to the chase...
Compensation Starting at $21.00/hr (Additional considered based on experience) opportunities to make more through commission.
Must Haves:
Optimistic / cheerful / can-do attitude
- Sales driven
- Passion for providing extraordinary customer service
- Team-first mentality
- Quick on your feet, fast with your mind (strong organizational skills)
- Embrace challenge, growth, and change
- No fear of technology & computer systems
- Detail and accuracy oriented
- Uncompromising drive for personal excellence and improvement every single day
- Ethical and honest
*NOT desired: slacker, drama, pessimist, whiner, gossiper, victim, selfishness, entitlement attitude...you get the point!
Brief Position Description:
- 4-5 days per week (full-time Monday-Friday, Half-day Fridays, No Weekends!)
This is a support role position that includes the following:
- Be the best part of the patients day
- Responsible for all new patients and pre-treatment patients: confirmations calls, office tours, meet & greet, briefing doctor, presenting treatment and financial investment opportunities, completing all start paperwork, sending post exam letters to the responsible party and applicable supporting doctors Answering phones
- Managing our patients that are not quite ready for treatment (in observation) through tracking, monitoring and marketing Scheduling patient appointments
- Pursue and track all patients within our pending system via phone call, email and invitations
- Reviewing the schedule daily, weekly & monthly to ensure our exam appointment availability and treatment start potential is maximized
- Reporting statistics on new patient exams, observation patients, referral sources, and patient needs to the team
- Diagnostic Records: gain proficiency in taking impressions, photographs & x-rays
- Contribute to the greater good of the practice through cross-training and assisting other departments
- Enthusiastically participate in charitable and marketing events
- Maintain communication with assistants, doctor and patients
- Correspondence with dentists and other professional offices
- Support clinical team as needed with patient appointments and efficiency
- Assist administration team to promote a positive patient experience via phone support, scheduling, etc.
- Above all providing exceptional service and experience for our patients!!
*Orthodontic / Dental insurance knowledge a plus.
Office highlights:
- Private practice, team environment
- Invested in personal growth of team-members and patients
- Multiple, creative Incentives…let high-performers earn more!
- Paid personal and professional development
- Single location---No day to day traveling required!
- Retirement Benefits Available
- Health Benefits Available
- Vacations/PTO
- Awesome Doctor and Team!
- Annual 5280 Top Orthodontists ranking
- Annual “Best of the Best” Littleton Orthodontic Office
- Participate in charitable causes
We are not wasting time! If you enjoy a challenge, would like to be trained in a new career, and are ready to over-deliver in all that you do APPLY NOW!
Listen carefully! Candidates to be considered should include a resume AND cover letter with your name acronym. Use words that best describe you.
I-Innovated
N-Nice
S-Superior
P-Patient Centric
I-Inspiring
R-Resourceful
E-Enthusiastic
WE WORK HARD and PLAY HARD! Don’t just take our word for it…GOOGLE IT!
Job Type: Full-time
Pay: $21.00 - $26.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person
Salary : $21 - $26