What are the responsibilities and job description for the Front Office Manager - Physical Therapy (on-site) position at Inspire Physical Therapy?

Job Description

About Us

Inspire Physical Therapy is a growing pediatric private practice located in Beaverton, Oregon. We are family-owned, therapist-driven, patient and community-centered practice since 2016. Inspire PT prides ourselves on individualized 1 : 1 physical therapy treatments catered to the specific needs of each patient. We specialize in assessing and working with families of newborns / toddlers, as well as treating orthopedic and sport related injuries for adolescents and young athletes. Our practice is set up to provide a warm, inviting and supportive environment to patients, parents and caregivers during the recovery process. For more information visit our website :   www.inspireptforkids.com

Inspire Physical Therapy is currently seeking a full-time Front Office Manager  to join our pediatric physical therapy team. We are looking for a dedicated professional who will oversee the administrative operations of the office, as well as, the first point of contact for our patients and visitors. This role will play a crucial role in ensuring a seamless operation and positive experience for those who pass through our doors. If you are passionate about working in the Healthcare industry and have a strong customer focus, we want to hear from you!

Responsibilities : Patients-focus

Welcome patients and visitors warmly, both in person and over the phone, addressing inquiries and directing them to appropriate staff members as needed.

Manage appointment scheduling efficiently, ensuring timely reminders and minimizing service delays.
Review financial obligations with patients and process in-clinic payments promptly.

Medical Records and Systems

Create and manage electronic medical records, ensuring accuracy and confidentiality.

Maintain meticulous records, documentation, and files to ensure accurate information management.

Practice's efficiency

Maintain a tidy and organized reception and other general office areas, to uphold a professional clinic environment.

Monitor and replenish office supplies inventory as needed.

Direct office activities to promote efficiency and compliance with company policies.

Help the practice's management in managing new programs towards the healing and well-being of our patients.

Leading aides and volunteers

Mentor and manage an Office Assistant / PT Aide and volunteers to ensure efficient front office operations and reception coverage.

Collaborate closely with Medical Biller to ensure optimal integration with therapists.

Perform additional duties as assigned to support clinic operations.

Qualifications :

High school diploma or equivalent.

Minimum of two years of experience in a medical front office setting.

Prior work experience in a supervisory role within a healthcare facility, is desirable.

Familiarity with standard front office equipment and proficiency in Microsoft Office Suite or related software.

Professional demeanor with the ability to remain calm and courteous under pressure.

Knowledge of patient confidentiality and HIPAA requirements.

Good working knowledge of medical terminology and CPT codes.

Prior work experience with Prompt EMR, and scheduling software, highly desirable.

Competencies :

Exceptional interpersonal skills to interact with patients of all ages, with a preference for experience in communicating with children and parents.

Strong verbal and written communication skills.

Impeccable organizational abilities with acute attention to detail.

Proven time management skills, capable of meeting deadlines effectively.

Ability to prioritize tasks and delegate when necessary.

Physical Requirements : Ability to sit for prolonged periods of time while working on a computer, performing repetitive movements, lifting up to 15-pounds, as well as bending / squatting.

Schedule : Monday to Friday, 7am to 3 : 30pm.

Compensation : The expected hourly rate for this position is $30.00 to $35.00 benefits, including profit sharing, 401(k) with Company match, and Paid Time Off / Company Paid Holidays.

This job description is intended to describe the general nature and level of work to be performed. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

Inspire Physical Therapy considers a variety of factors when determining compensation, including experience and qualifications.

Job Posted by ApplicantPro

Salary : $30 - $35

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Front Office Manager - Physical Therapy (on-site)

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