What are the responsibilities and job description for the Physical Therapy Front Office/PT Aide (on-site) position at Inspire Physical Therapy?
About Us
Inspire Physical Therapy is a growing pediatric private practice located in Beaverton, Oregon. We are a family-owned, therapist-driven, patient and community-centered practice since 2016. At Inspire PT, we pride ourselves on individualized 1:1 physical therapy treatments catered to the specific needs of each patient. We specialize in assessing and working with families of newborns/toddlers, as well as treating orthopedic and sport related injuries for adolescents and young athletes. Our practice is set up to provide a warm, inviting and supportive environment to patients, parents and caregivers during the recovery process. For more information visit our website: www.inspireptforkids.com
Inspire Physical Therapy is currently seeking a part-time Physical Therapy Front Office/PT Aide to join our pediatric physical therapy team. We are looking for a dedicated professional who will execute the administrative operations of the office, be the first point of contact for our patients and visitors during his/her shift and provide basic assistance to our physical therapists as they tend to our patients. Reporting to our Front Office Manager, this role will play a crucial role in ensuring a seamless operation and positive experience for those who pass through our doors. If you are passionate about working in the Healthcare industry and have a strong customer focus, we want to hear from you!
Responsibilities:
- Patients-focus
- Welcome patients and visitors warmly, both in person and over the phone, addressing inquiries and directing them to appropriate staff members as needed.
- Manage appointment scheduling efficiently, ensuring timely reminders and minimizing service delays.
- Review financial obligations with patients and process in-clinic payments promptly.
Medical Records and Systems
- Create and manage electronic medical records, ensuring accuracy and confidentiality.
- Register patients, conduct eligibility, and benefit checks, and collaborate closely with the billing manager.
- Maintain meticulous records, documentation, and files to ensure accurate information management.
Practice's efficiency
- Maintain a tidy and organized reception and other general office areas, to uphold a professional clinic environment.
Helping the Physical Therapists
- Assist therapists with care of treatment rooms and equipment.
- Perform general clinic maintenance (such as: trash removal, laundry distribution, etc.).
- Teach and demonstrate exercises as per physical therapist direction.
- Help with administer modalities: ice, heat, etc.
- Perform additional duties as assigned to support clinic operations.
Qualifications:
- High school diploma or equivalent.
- Minimum of one year of experience in a medical front office setting.
- Professional demeanor with the ability to remain calm and courteous under pressure.
- Knowledge of patient confidentiality and HIPAA requirements.
- Prior work experience with Prompt EMR, and scheduling software, highly desirable.
Competencies:
- Exceptional interpersonal skills to interact with patients of all ages, with a preference for experience in communicating with children and parents.
- Strong verbal and written communication skills.
- Impeccable organizational abilities with acute attention to detail.
- Ability to prioritize tasks .
Physical Requirements: Ability to sit for prolonged periods of time while working on a computer, performing repetitive movements, lifting up to 15-pounds, as well as bending/squatting.
Schedule: Monday to Friday, 3pm to 7pm. Saturday possible and encouraged.
Compensation: The expected hourly rate for this position is $17.00 to $23.00.
This job description is intended to describe the general nature and level of work to be performed. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
Inspire Physical Therapy considers a variety of factors when determining compensation, including experience and qualifications.
Salary : $17 - $23