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Medical Receptionist/Medical Assistant

InstaCare Urgent and Family Care Clinic
Knoxville, TN Full Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/17/2025

We are currently seeking a Medical Receptionist for our Urgent Care Clinic. Must have experience in the medical field and have medical knowledge. Must be able to multitask and answer multiple phone lines .Must be able to provide compassionate service to patients while calmly managing patient communication.

Job Responsibilities:

  • Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs
  • Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
  • Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
  • Process payments from patients for co-pays and uninsured visits.
  • Schedule appointments for new and recurring patients.
  • Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.
  • Work closely with all staff to provide the best medical care for our patients.
  • Must be knowledgeable of EMR systems.
  • Assist MA when busy.

Job Qualifications:

  • High school diploma/GED required
  • 1 years' experience in a medical office or setting
  • Ability to handle a fast-pace environment and prioritize tasks based on importance
  • Excellent communication and problem solving skills

Job Type: Full-time

Pay: $13.00 - $14.00 per hour

Benefits:

  • 401(k)
  • Paid time off

Work Location: In person

Salary : $13 - $14

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