What are the responsibilities and job description for the Receptionist-Info Record Clerk position at Instant Serve LLC?
Job Description
Job Description
DCF Family Safety Receptionist to work in the Service Center assisting customers.
DCF Family Safety Receptionist providing administrative assistance to the Department of Children and Families for Child Protection and Children's Legal Services with answering inquiries and questions, and customer complaints. Refer calls or in person inquiries to the proper person, office, or resource requested. Handle and resolve customer complaints. Complete follow up customer inquiries as necessary.
Mandatory Pay Rate is $$ / hr, Vendor rate is $$ / hr.
Answer Incoming Calls
Outgoing / Incoming Mail Delivery Postage Machine
Tidy up Play Room (when used)
Closure Letters
Case Filing (file)
Forms (use Share Drive)
Travel
Accept Supply Deliveries (put in supply room)
Blue Book (keep stocked)
Deliver Faxes (end of day)
Replenish Copier Paper (end of day)
Empty Recycle Boxes (end of day Tuesday and Friday)
Required / Desired Skills SkillRequired / DesiredAmountof ExperienceAbility to speak and understand EnglishRequired0Ability to use office equipment, postage machine, copier, fax machineRequired0Experience with customer facing customer service in a professional environmentRequired1YearsProfessional appearance and courteous to customersHighly desired0Experience in mail room processes and machinesHighly desired0Experience using Share DriveDesired0 Questions No.QuestionQuestion1Your candidate's Mandatory Pay Rate for this requisition must be $$ / hr, Vendor Rate is $$ / hr. Do you accept this requirement?Question2Please list your candidate's email address.Question3Please list the city and state where your candidate currently resides.Question4How soon can your candidate start if selected for this opportunity?Question5Have you confirmed that your candidate is aware of AND can successfully complete the mandatory pre-employment screening requirements detailed in the Compliance tab of this VectorVMS requisition?Question6If applicable (safety sensitive positions), do you attest that your candidate has provided consent to random drug testing pursuant to section 11.3 of the master contract?Question7If applicable (safety sensitive positions), do you attest that your candidate is willing to adhere to any customer dress / safety equipment requirements, in compliance with ANSI and OSHA, and that such equipment will be provided at your company's / candidate's expense?Question8Does your candidate resume show customer facing experience?Question9Does your Candidate have experience using Share Drive?Question10Does your candidate have any pre-planned time off, including doctor appointments within the 1st 90 days?Question11Is your candidate aware this is a contract / temporary position, and the agency does not offer benefits including PTO and paid holidays?Question12Does your candidate have experience in processing mail for an office enviornment?
